Bilingual E-Commerce Control Auditor

Headquartered in San Francisco, our investors include. Shopify Shop App Agent Annotator. Evaluate full shopper-agent conversations, including tool calls and their outcomes. Identify the specific turn ...

Permanent

Permanent

CA$68,000.00–CA$90,000.00 yearly

Full-time

Are you ready to take the next step in your career and lead a growing business segment in a fast-moving industry?.Do you enjoy building relationships, optimizing operations, and driving sales growt...

Temporary

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CA$91,200.00–CA$136,800.00 yearly

Full-time

CA$38,200.00–CA$55,000.00 yearly

Full-time

Continually motivates team and performance through recognition programs, store contests, customer compliments, etc. Provide mentorship to teams and influence continuous growth, exemplifying our lead...

Part-time +1

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Full-time

Full-time

We invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard. Our approach to employee experience is tailored to your needs and ambitions:.Your Inclusive ...

CA$96,557.00–CA$128,743.00 yearly

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Professional Background (Preferred):.Former or retired law enforcement, military, or security experience preferred. At Whizz, we want to change the delivery business for the better by offering high ...

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At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpin...

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Pay at Intact is about much more than just salary. Multiple benefits offered to support. Wellness account and much more. Share plan & other savings: up to. Employee Share Purchase Plan (ESPP) – with In...

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The cities near East York, ON that boast the highest number of e commerce jobs are:

• Toronto
• Mississauga
• North York
• Oshawa
• Vaughan
• Oakville
• Burlington
• St. Catharines
• Pickering
• Markham

The 10 cities near East York, ON that have the most job openings are:

• Toronto
• Mississauga
• North York
• Brampton
• Oshawa
• Vaughan
• Oakville
• Burlington
• St. Catharines
• Pickering

The 10 most popular job searches in East York, ON are:

• work from home
• canada post
• amazon
• childcare
• drive
• daycare
• construction
• driving
• driver
• delivery

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Shopify Shop App Agent Annotator
Type: Contract
Compensation: $40–$50/hour
Location: Remote
Commitment: ~5 hours/week

Role Responsibilities

• Evaluate full shopper-agent conversations, including tool calls and their outcomes.
• Identify the specific turn that received a thumbs-down from the shopper.
• Classify the issue with a primary domain tag and a specific secondary tag.
• Write concise comments explaining the shopper's intent, the agent's actions, and the rationale for the tags.
• Work independently and asynchronously to maintain consistency in tagging across conversations.

Qualifications

Must-Have

• Rule discipline to apply a fixed taxonomy consistently.
• Comfort reading structured traces to understand agent actions.
• Restraint under ambiguity to use the unknown label appropriately.

Preferred

• Consumer e-commerce fluency in orders, tracking, and platform responsibilities.
• Prior annotation, labelling, or model-evaluation work with a defined rubric.
• Experience with the Shop app or other AI shopping assistants.
• Familiarity with customer-support operations and escalation paths.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.