QAED-Quality Assurance Editor
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Salary Range: $40,000.00 To $45,000.00 Annually
QAED-Quality Assurance Editor
Job Description
Role: Quality Assurance Administrator / Medical Report Editor
Status: Full-Time Permanent (in-person)
Location: 5945 Airport Road, Suite 335, Mississauga ON
For over 30 years AssessMed has been completing independent, unbiased, evidence based medico-legal evaluations and file reviews to several markets including but not limited to , auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).
Main Responsibilities:
- Proof-reads Accident Benefits reports for continuity, consistency, accuracy, spelling, grammar and compliance with the SABS, AMA Guides, and compliance with current regulations.
- Corrects any errors that are identified, both within the reports and within tracking systems and documentation to ensure accurate working records for the staff.
- Identify discrepancies, errors, or inconsistencies in medical assessments and provide timely feedback to assessors for correction.
- Collaborate with assessors, to address quality issues and implement corrective actions.
- Provide training and support to assessors on quality assurance procedures and documentation requirements.
- Ensure reports are sent to the client on time
- Ensure the timely follow-up and tracking of all assigned reports
- Follow QA protocols for releasing and saving reports
- Offer exceptional customer service when responding to queries and/or explaining report discrepancies
- Identify issues that will impact on service standards and rectify or elevate those issues
- Other duties as assigned.
Required Qualifications:
- Medical, law, insurance or technical writing background
- Action-oriented, highly organized, results-oriented, independent problem solver with demonstrated clinical, medical legal assessment and/or adjudication experience
- Detailed familiarity with the current and prior auto insurance legislation, arbitration and associated legal decisions.
- Solid command of the English language and demonstrated excellent communication skills both verbally and in written format
- Has working knowledge of MS Word, Outlookand Excel and the ability to learn and navigate new systems
- Flexible and team-oriented- CAT Certification or strong working knowledge of the AMA Guides 4 th and 6 th editions an asset.
- French/English fluency is strongly preferred
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