Senior Living Front Desk Concierge
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Welcome residents, families, and visitors as a Front Desk Concierge with Sunrise Senior Living, using customer service and communication skills.
Sunrise Senior Living provides resident-centered care across Canada while supporting team member growth. As a Concierge, you create the community's first impression through hospitality and organized front desk service. You will support visitors, residents, prospective families, and the Sales team.
Key Responsibilities:
- Greet residents, visitors, and prospective families professionally
- Answer calls, route inquiries, and take accurate messages
- Provide community overviews and support Sales inquiries
- Manage appointments, mail distribution, and resident rosters
- Monitor visitor sign-in, safety protocols, and emergency procedures
Requirements:
- High School Diploma or GED
- Strong customer service and communication skills
- Excellent organization, time management, and follow-through
- Microsoft Office and basic computer systems proficiency
- Professionalism and confidentiality in daily interactions
Bring hospitality, organization, and communication skills to Sunrise Senior Living's welcoming front desk and resident-centered community experience.
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