Technical Manager for Yamaha Atlantic Region

2 days ago

Montreal, Quebec, Canada YAMAHA MOTOR CANADA LTD. Full-time

Elevate dealer performance as a Regional Technical Manager at Yamaha Motor Canada in the Atlantic Region. This fully remote position focuses on technical support, coaching, and enhancing service operations.

You will serve as a vital link between Yamaha dealers and YMCA, improving technical capabilities across various product lines. The role emphasizes enhancing service quality, supporting genuine parts growth, and boosting customer satisfaction through strong partnerships with the dealer network.

Key Responsibilities:

  • Provide remote and on-site technical support
  • Coach technicians to enhance skills and service
  • Investigate and resolve technical issues
  • Mentor dealers to improve service performance
  • Maintain accurate records of technical support and outcomes

Requirements:

  • Degree/diploma or technical designation required
  • 5+ years in technical marine, motorsport, or PTV experience
  • Valid driver's license required
  • Strong interpersonal skills and problem-solving abilities
  • Proficiency in Microsoft Office and related tools

Lead Yamaha's technical initiatives and enhance dealer service capabilities to drive satisfaction across the Atlantic Region.