Night Audit Front Office Supervisor
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Lead overnight Front Office operations as a Night Auditor, using guest service expertise, reports, and property management systems.
This Night Auditor runs Front Office shifts and opens or closes Night Audit shifts. The position reviews critical reports, follows resort standards, and supports guest satisfaction through professional service. It also handles credit procedures, room-rate accuracy, and emergency communication.
Key Responsibilities:
- Run Front Office shifts and complete Night Audit checklists
- Review critical Front Desk reports and night audit information
- Lead Front Office areas when managers are absent
- Respond to guest feedback, problems, and complaints
- Verify room rates and support revenue opportunities
Requirements:
- One to three years of Front Desk experience
- Previous hotel supervisory experience required
- Experience with a property management system
- Intermediate computer knowledge and basic math skills
- English communication skills and superior customer service
Apply Front Office leadership, night audit knowledge, and guest service skills across overnight resort operations and reporting.
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