Bilingual Claims Coordinator Sherwood Park
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Use English and French communication skills as a Bilingual Claims Coordinator at First Canadian's on-site Sherwood Park head office. Support customers throughout initial claims inquiries.
Reporting to the Manager, Group & Creditor Life and Disability Claims, this full-time position serves as customers' primary claims contact. The work includes reception, telephone and email communication, claims documentation, detailed notes, and administrative support. Hours run from 9:00 a.m. to 6:00 p.m. Monday through Thursday, then 9:00 a.m. to 5:00 p.m. Friday.
Key Responsibilities:
- Assist claimants with inquiries and establish new claims
- Manage incoming Creditor Claims email and fax inquiries
- Handle customer, third-party, and Dealer representative calls
- Communicate with customers and financial institutions verbally and in writing
- Generate documents, prepare files, and maintain accurate claim notes
Requirements:
- High school diploma
- One to two years of related administrative or insurance clerical experience preferred
- Previous call center and frontline customer interaction experience preferred
- Intermediate Microsoft Word and Excel skills
- Fluent written and spoken English and French
Bring bilingual communication, customer contact, and claims administration skills to First Canadian's Creditor Claims team in Sherwood Park.
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Toronto, Ontario, Canada First Canadian Full-timeJob DetailsPosting DetailsPosted on November 3, 2026LocationsShowing 1 locationHead Office 320 Sioux Road Sherwood Park, AB T8A3X6, CANOn-siteCREDITOR CLAIMSFull-TimeRequisition #: BILIN002388DescriptionFirst Canadian is a national organization and we are experiencing unprecedented growth!We aim to hire bright, hard-working people who share our values. We...
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