Service Appointment Coordinator at Go Auto

3 days ago

Calgary, Alberta, Canada Go Auto Full-time

Join Go Auto as a Service Appointment Coordinator at Mercedes-Benz South Calgary. Utilize your organization skills to enhance customer service and create memorable guest experiences.

As a Service Appointment Coordinator, you'll play a crucial role in scheduling and managing appointments for our guests. This position demands excellent communication skills, attention to detail, and a passion for customer service. Your flair for organization will ensure that every service interaction is seamless and delightful.

Key Responsibilities:

  • Efficiently schedule and confirm service appointments
  • Provide friendly, professional greetings to guests
  • Review recalls and manufacturer warranty options
  • Answer calls and emails promptly and courteously
  • Process payments according to dealership guidelines

Requirements:

  • Customer service experience is essential
  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Tech-savvy with a passion for service improvement

Enhance your career while delighting guests with your organizational prowess at Go Auto