Security Guard

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions

Start your phenomenal career with Allied Universal today

Allied Universal is seeking professional and highly motivated Security Guard - Shopping Mall to join our Security Operations team at a shopping mall location in Winnipeg, Manitoba.

Job Title: Security Guard - Shopping Mall

Job Location: Winnipeg, MB

Job Type: Full Time

Pay Rate: $20.50 per hour

Shifts: Sunday through Monday - Full Availability Required.

Overview:

We are seeking a professional, reliable, and customer-focused Security Guard - Shopping Mall to join our team. The successful candidate will provide a highly visible security presence while maintaining a safe and welcoming environment for tenants, customers, employees, and visitors. This position requires strong observation skills, excellent communication, professionalism, and the ability to respond appropriately to security incidents while following company policies and procedures.

This is a hands-off security position, requiring guards to use verbal de-escalation, conflict resolution, and strong communication skills to resolve situations whenever possible.

EDUCATIONAND/OREXPERIENCE:

• Completionofgrade12diplomaorequivalent;
• Priorworkexperienceinacustomerserviceenvironmentisadefiniteasset;
• Previousexperienceworkingasasecurityguard(orequivalent)isofbenefit;
• WHMISandothersafetycoursesanasset;
• CPR/AED/FirstAidcertification;
• Provincialsecuritylicense and
• CertificationrequiredforIntervention & De-Escalation.

TECHNICALSKILLS:

• Strong knowledge of Word, Excel, PowerPoint, and Google Products.
• Knowledge of applicable federal, provincial and municipal legislation and regulations required and a valid driver's license is required.

INTERPERSONALSKILLS:

• Excellentpeopleandcustomerserviceskills;
• Excellentwrittenandverbalcommunicationskills;
• Excellentdiscretionandoveralldecision-makingskills;
• Tactanddiplomacyindealings witharangeofsettingsandsituations;
• Abilitytoworkinachallenging,fast-pacedenvironment;
• Practice normal hygiene and personal cleanliness, neat in dress and appearance.

ENVIRONMENTALRESPONSIBILITIES:

• SupportandpromoteManager'sGreen@WorkandJointHealth&Safetyprograminitiatives;
• Closeandsecuredoorstopreventheatlossduringcolderseasons;
• Shutoffexcesslightingwheresuitabletoassistinthereductionofpowerconsumption;and
• FullysupporttheManager's"Green"initiativesatthePropertyandthoseofthetenantsand merchants at the Property.

FUNCTIONALRESPONSIBILITIES:

Jobdutiesforthispositionfallintothetwobroadandoverlappingcategoriesof:

• Providingexceptionalserviceinordertoenhancecustomerexperience;and
• Ensuringcompliancewiththestandards,rulesandregulationsattheProperty.

Specificdutiesinclude,butarenotlimitedtothefollowing:

• BeproactiveinhelpingeveryonehaveanoutstandingcustomerexperienceattheProperty;
• Perform highly visible patrols of assigned patrol areas/zones (by foot, bicycle, vehicle) and positively engage with tenants, guests, visitors and employees on an ongoing basis;
• Approach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance;
• Work closely with the Manager's other departments at the Property, especiallythe guest services and tenant services departments, to provide customer service support to tenants, guests, visitors and employees;
• Maintain a strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property;
• Assist visitors, guests and tenants' employees with specific problems, such as safety concerns, requests for directions, escorts, assistance with packages, misplaced vehicles, etc.;
• ProtectthePropertyandmaintainasafeandwelcomingenvironment;
• EnforcetherulesandregulationsatthePropertyinafairandresponsiblemanner;
• Support of the Managers Joint Health & Safety Committee and program to ensure occupational safety is prioritized and effectively practiced throughout all areas of property operations;
• Reportandfollowuponhazardsand/ordeficienciesidentifiedduringthecourseofduty;
• Observeandreportcriminalactivitytothepoliceandassistthepoliceupontheirarrivaland during thei