Retail Team Leader with Leadership Skills

6 days ago

SainteJulie, Quebec, Canada Dollarama Full-time

Join the management team and excel as a Retail Team Leader responsible for daily store operations, merchandising, and employee guidance. Lead in fostering excellent customer service and maintaining safety.

This role requires a candidate with at least one year of retail experience and 1-2 years in a supervisory capacity. You will support the Store Manager, conduct manager-on-duty tasks, ensure compliance with visual merchandising standards, and manage inventory processes. Strong leadership and communication skills are key to success.

Key Responsibilities:

  • Lead and supervise store associates effectively
  • Ensure customer service standards are consistently met
  • Conduct cash management and store opening/closing duties
  • Address customer complaints and resolve issues promptly
  • Participate in employee training and manage performance

Requirements:

  • Minimum of one year retail experience required
  • 1-2 years in a supervisory role preferred
  • Strong multitasking abilities in high-volume environments
  • Open availability for day, evening, and weekend shifts
  • Ambition to progress within the company

Become a pivotal leader in retail, driving success through guidance, teamwork, and customer-focused service.