Technical Trainer Instructor
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We are looking for a talented Technical Trainer Instructor Senior to join our team in Acheson, AB.
In this role, you will make an impact in the following ways:
- Forecast training demand across the business and develop proactive training plans that align with operational goals and workforce capability needs.
- Deliver technical training and provide ongoing support to technicians and service personnel on products, systems, tools, and company policies.
- Build and maintain subject matter expertise through train-the-trainer programs and continuous learning opportunities.
- Develop, update, and enhance training materials to ensure content remains accurate, relevant, and aligned with evolving business requirements.
- Evaluate training effectiveness through participant feedback, performance metrics, and field results to drive continuous improvement.
- Customize and adapt training programs, presentations, and learning solutions to address specific customer, regional, or operational needs.
- Maintain accurate technical training records, monitor service capability, and provide reporting to support workforce development and compliance objectives.
- Support and participate in continuous improvement initiatives that enhance training quality, increase workforce effectiveness, and strengthen service excellence.
Your responsibilities may include:
- Deliver technical product (engine and associated equipment) training to Cummins Canada Dealer and Customer technicians
- Achieve and/or maintain Cummins Inc Trainer qualification status
- Work closely with other trainers to deliver quality training and foster a team environment
- Conduct weekly technical engine training courses in classroom and lab setting for Cummins Canada, OEM dealers and end use customers
- Test, score, and evaluate technicians on written and hands-on testing
- Prepare classroom materials in advance of training class
- Maintain engine training modules and associated equipment proactively and as necessary
- Achieve and maintain all necessary engine platforms and associated equipment training qualifications from Cummins Inc as training demand requires
Position Requirements:
- This role requires the candidate to travel in Manitoba and British Columbia.
- Must be legally eligible to work for any employer in Canada without sponsorship
- Heavy Equipment Technician, Truck and Transport Technician (On-Highway Red Seal), Heavy Duty Equipment Technician (Off-Road Red Seal), or Automotive Technician Certification required.
- Prior experience as a trainer / instructor will be considered a strong asset
- Superior technical understanding and repair capabilities on mainstream Cummins engine models (Automotive/Industrial engines) or comparable competitive diesel engine & systems
- Superior ability with Cummins INSITE, Guidanz, and Quickserve Online (QSOL)
- Ability to communicate detailed technical concepts in a clear and concise format
- Ability and enthusiasm to coach and teach technical skills
- Ability to adapt to unexpected or changing customer requirements
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