Ocean Export Coordinator

3 days ago

Mississauga, Ontario, Canada Rhenus Group Full-time
  • Coordinate ocean export shipments from booking through final delivery, including FCL and LCL cargo.
  • Book cargo with ocean carriers, NVOCCs, and consolidators; monitor vessel schedules, documentation deadlines, cut-offs, and shipment milestones.
  • Prepare, review, and process export documentation, including HBLs/MBLs, shipping instructions, commercial documents, certificates of origin, and other required export documentation.
  • Coordinate with customers, carriers, truckers, warehouses, overseas agents, and destination offices to ensure timely cargo pickup, container loading, and shipment execution.
  • Ensure shipments comply with applicable Canadian export requirements, including CBSA export reporting through CERS (where required), applicable export controls, Incoterms, and destination-country regulations.
  • Track shipments throughout the transportation cycle, proactively communicate status updates, and resolve delays, documentation issues, discrepancies, and service exceptions.
  • Prepare and distribute pre-alerts and required shipping documentation to customers, consignees, destination offices, and overseas agents.
  • Maintain complete and accurate shipment files within the freight forwarding/TMS system in accordance with company standards.
  • Review vendor and carrier invoices, reconcile shipment costs, and ensure accurate and timely customer billing.
  • Support quotations, rate requests, and commercial activities as required.
  • Coordinate cross-trade shipments and collaborate with Rhenus offices and partners globally.
  • Work closely with Sales, Finance, and Operations to ensure a seamless customer experience.