Luxury Retail Operations Associate

2 days ago

Toronto, Ontario, Canada Harry Rosen Full-time

Luxury retail operations specialists can process POS transactions and support exceptional customer service at Harry Rosen Cumberland in Toronto, Ontario. This is a part-time permanent position.

As an Operations Associate, you will support Harry Rosen's Store team through customer service, order fulfillment, merchandise maintenance, and teamwork. The position uses POS systems, cash handling, inventory processes, and service desk activities. You will also assist with e-commerce orders, BOPIS operations, and store logistics.

Key Responsibilities:

  • Process client transactions accurately through the POS system
  • Manage cash registers, sales envelopes, and bank deposits
  • Pick e-commerce and IST orders at targeted rates
  • Maintain organized merchandise, service desks, and stock levels
  • Assist with inventory counts, displays, and special events

Requirements:

  • Minimum two years of retail experience
  • Experience with shipping, receiving, and order fulfillment
  • Customer-facing service desk experience preferred
  • Strong communication and multitasking skills
  • Ability to work effectively as part of a team

Bring luxury retail experience, technology interest, and strong service skills to Harry Rosen's Toronto operations team.