Senior DevOps Engineer

Job Role: Senior DevOps Engineer

Location: Canada

Reporting to: DevOps Team Lead 

Established in 1984, MAK-SYSTEM's vision is to design, develop, and deliver globally best-of-breed software to manage Blood, Plasma, Tissue, and Cells from end to end using the best technologies and functionalities for the patient's benefit. Our software solutions continuously support the digital transformation of organizations such as

• Blood Centers
• Plasma Centers
• Transfusion Services
• Tissue Banks
• Stem Cell Labs
• Cell and Gene Therapy (SME to Big Pharma, CMOs, Hospitals)

Key Responsibilities

• Strives for continuous deployment of both applications and infrastructure on AWS platforms
  
• Builds and configures the tools and scripts of our automated deployment pipeline
  
• Participates actively in discussions with peers to identify issues and continually improve the overall system for everyone 
  
• Works with internal MAK-SYSTEM teams and third parties to ensure all our tools and platforms are meeting service level objectives 
  
• Monitor systems and identify performance issues proactively 
  
• Support NFR activities, including security hardening, load, and performance testing 
  
• Elevate and manage incidents appropriately, ensuring root cause analysis and remediation, participating in a monthly on call 24/7 rotation
  
• Act as an enabler for innovation in new tools, technologies, processes, and techniques
  

Objectives

• To introduce processes, tools, and methodologies, to balance needs throughout the software development life cycle, from coding and deployment to maintenance and updates. 
• To balance needs throughout the software development life cycle, from coding and deployment to maintenance and updates.  

Previous Experiences/Qualifications

• In-depth AWS experience running production workloads, migrations, and CI/CD pipelines 
  
• Experience using scripts to automate the configuration of services and tools via their APIs or SDKs with a background using Python and other tools (e.g., PowerShell, Bash) 
  
• Experience developing in a source-controlled workspace (e.g., Git, SVN) 
  
• Experience with infrastructure-as-code approach to automating platform provisioning using CloudFormation, Kubernetes, Helm, Pulumi and Terraform
  
• Experience with build and deployment tools (e.g., GitHub Actions, Jenkins, Code Deploy, Ansible) 
  
• Experience in deploying and managing deployments of relational database technologies (Oracle, MySQL, PostgreSQL) 
  
• Understanding of the software engineering life cycle, including design, architecture, test automation, deployment automation, monitoring and alerting 
  
• Support exposure in a 24/7 environment 
  
• Linux experience, Amazon Linux/CentOS/RedHat/Ubuntu Distro 
  
• Configuration management tools experience: Chef, Puppet, Ansible; CloudFormation, Kubernetes, Pulumi and Terraform
  
• Knowledge and experience of working with containers (e.g., Docker, CRI-O)
  
• Knowledge and experience of working in Java application development environments a benefit
  
• Strong background in Linux/Unix operating systems and networking concepts; Linux and shell scripting; Experience in deploying Micro-services
  
• Excellent troubleshooting skills
  
• Ability to use a wide variety of open-source technologies and cloud services
  
• Innovation, Flexibility, and Adaptability – undertake tasks with a positive attitude and respond well to management and customer requests. Must be prepared to meet business goals and respond well to change
  
• Positive attitude and commitment to professional development
  
• Proven ability to make recommendations to resolve problems by using judgment that is consistent with MAK-SYSTEM's culture, policies, and procedures
  
• Effective communication and collaboration skills suitable for liaising with colleagues within the DevOps Team and beyond to the broader project team, both on a one to one and one to many bases
  
• Fluency in English (both verbal and written)
  
• Bachelor's degree in a software engineering related field (or equivalent experience)