Workplace Programs Analyst

Hiring Manager: James Marlow

Talent Acquisition Advisor: Gaurav Sehgal

Job Code Level: GRP2

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At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Reporting to the Sr. Manager, Workplace Programs, this role is a key member of OpenText's Global Real Estate & Facilities team. As the lead for workplace data & analytics, you will design and deliver insights that drive strategic decisions across a global portfolio of 80+ offices. You will also apply project management expertise to implement workplace programs that enhance the employee experience worldwide.

This is a highly collaborative role, working closely with colleagues in Facilities, HR, IT, and other business units, as well as external partners and vendors.

WHAT THE ROLE OFFERS

Data Strategy & Analytics

• Develop and oversee the workplace analytics strategy to support Facilities and Real Estate objectives.
• Collect, analyze, and visualize complex datasets to identify trends, insights, and opportunities.
• Ensure compliance with data privacy and security standards.
• Implement AI-driven data modeling to streamline data collection and analysis.
• Present findings and recommendations to stakeholders at all levels of the organization.

Portfolio & Reporting

• Maintain accurate real estate and space management data in IWMS systems.
• Produce timely office utilization and vacancy reports, ensuring accuracy and consistency.
• Partner with HR, IT, and Security to validate, transform, and migrate data as required.

Workplace Programs & Engagement

• Lead the design and implementation of workplace programs to enhance employee experience.
• Develop employee surveys and feedback channels to evaluate program effectiveness.
• Support communications strategy and awareness campaigns for Facilities initiatives.
• Build and maintain intranet pages for global office locations, ensuring accuracy and continuous improvement.

Budget & Vendor Management

• Manage program budgets, including P&L tracking, capital expenses, and accruals.

Oversee vendor setup, purchase orders, and invoice management for Workplace Programs.

WHAT YOU NEED TO SUCCEED

• Bachelor's degree or college diploma preferred.
• 3–5 years of experience in a workplace-related role such as facilities management, corporate real estate, or project management.
• Strong background in workplace analytics and data management, with the ability to handle large datasets and deliver actionable insights.
• Advanced proficiency in:
  • Microsoft Office (Excel, PowerPoint, Outlook, Word)
  • Power BI (data modeling and visualization)
  • AutoCAD
  • IWMS/Space Management systems (e.g., Centerstone, Manhattan)
• Strong knowledge of data structures, flows, and integrity principles.
• Excellent organizational, analytical, and problem-solving skills with strong attention to detail.
• Proven ability to work independently within a distributed/global team.
• Strong communication and presentation skills, with the ability to influence stakeholders.
• Experience working in a global environment with diverse cultures.
• Strong interpersonal skills and ability to build effective relationships.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.