Salesforce Practice Leader

Act as Engagement Lead/Practice Lead on engagements to ensure successful delivery of the projects in terms of scope, deliverables, budget, client satisfaction, achievement of required business outcomes and team engagement

· Understand client's business needs and assess how to enable a solution to meet their needs

· Play an important strategic role in the relationship with our alliance partners (Salesforce, Vlocity) through identification of strategic opportunities, and coordination of marketing activities and campaigns. Candidate should have experience with working within the Salesforce partner eco system

· Demonstrate functional CRM and relevant industry knowledge and an understanding of current trends and issues. Leverage subject matter expertise in discussions with clients

· Create innovative and differentiated offerings, staying relevant and in sync with market demand.

· Help lead and grow the Salesforce practice team through recruiting, people development and people engagement activities in coordination with the rest of the Canadian Salesforce practice leadership team

· Work together with Capgemini's account and industry leads to originate new Salesforce engagements in the region.

· Qualification & Experience\: Experience with a professional consulting organization

· Strong experience with Salesforce technology solutions; ideally Salesforce certified.

· Experience in managing external client projects in positions of increasing responsibility in the delivery of business consulting and systems development.

· Strong negotiation and influence skills

· Deep knowledge of Cloud Computing and , either through work at industry participants or consulting to the industry.

Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.

Project Managers take full responsibility for managing a project or program.  They normally manage a number of related streams or activities to achieve a desired business result, planned profitability levels, quality standards and highest-level client satisfaction. Project Managers are responsible for the project plan, budget, structure, schedule and staffing requirements for the delivery organization. A Project Manager usually has technical expertise in one or more other domains (e.g. a Project Manager with testing skills could perform a test manager function).

Required Skills and Experience:

You operate at board level in multi-site engagements. You are fully responsible for providing deliverables or service to specification, within agreed cost and timescale, meeting the necessary quality standards and to customer satisfaction. You conduct client negotiations to agree terms for changes to the scope of the project or service, setting realistic expectations and ensuring commercial viability. You manage your project or service teams, plan activities and monitor progress.  You ensure all project deliverables or services are provided using best practices and are of an appropriate quality. You provide factual analysis of the project or service portfolio and the team's performance and compliance to standard tools and processes.

• Qualification\: 15+ years experience, Bachelor's Degree

• Certification\: Manages engagements with complexity on EM level 2 or higher. Is, if possible, certified on this level.

• Should be a master in Vendor Management, Transition Managment, Change Management, Risk Management, Continuous (Service) Improvement and Project Financials, KPI & Reporting.

• Should have strong negotiation capabilities

• Should be proficient in Quality Management
 
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

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About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

Visit us at  People matter, results count.

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