Property Administrator

Valour Group is an integrated team of companies that operate, develop, and construct residential and commercial real estate.

Our sister company, Pro Funds Mortgages, is a boutique mortgage brokerage with over 30 years of expertise in real estate acquisitions, development, and mortgage finance. We are a fast growing and dynamic team and have an immediate opportunity in our Burlington, Ontario headquarters

ABOUT THIS POSITION

Reporting to the Property Manager, the Property Administrator will provide support in all areas of lease administration, database management and property administration.

GENERAL REQUIREMENTS

• Act as the primary contact for tenants on an ongoing basis to answer questions, resolve issues and concerns and advise the Property Manager of issues and concerns for the team to resolve in an efficient and timely manner.
• Develop and maintain strong tenant relations through regular interaction.
• Through the direction of the Property Manager, ensure tenants adhere to the Residential Tenancies Act (RTA), Ontario Fire Code.
• Maintain tenant and lease files (both digital and hard copy) and ensure accurate information is received and entered into Yardi.
• Reconcile tenant ledgers, along with rent roll and tenant deposits for portfolio properties.
• Assist with the collection of all monthly rent, overdue rent, and direct tenant charges.
• Preparation of rent default, deferment and concession letters on behalf of the Owner, such as all LTB notice forms, as required.
• Process and review new lease documentation to ensure timely and accurate updates of the lease information in Yardi.
• Maintain and update tenant information, including phone numbers, contact names and emergency contact information, ensure tenant insurance certificates are current compliant and in accordance with relevant terms of lease.
• Liaison with tenants and contractors as required or directed, prepare and track work orders, purchase orders and match them with invoices, prior to approval of the Property Manager.
• Set up new properties, new tenants and lease charges in Yardi.
• Coordinate tenant moves ins and out with site personnel, as required.
• Prepare and maintain all invoices including minimum rent, utilities, operating costs, year-end adjustments and tenant charge-backs.
• Review and ensure accuracy and advise Accounting Department to process monthly cheques.
• Assist with the receiving, coordinating, and resolving of the maintenance requests.
• Assist and/or coordinate with acquisition of properties.
• Code invoices to their respective expense GL.
• Other duties as required and befitting of a Property Administrator's role.

REQUIREMENTS

• Minimum of 3-5 years of experience in multi-residential and/or commercial administration.
• Previous experience using Yardi 7S is considered an asset, alongside the ability to learn and quickly grasp new technology/systems as required.
• Demonstrated accuracy and attention to detail.
• Strong communication skills, both written and verbal.
• Proficiency using MS Office (Word, Excel, Outlook, Teams).
• Demonstrated ability to adapt and thrive in a fast paced, high-volume work environment.
• Highly collaborative with demonstrated ability to contribute within team of property management professionals.
• Results oriented with ability to solve problems using a creative thinking.

WHAT WE OFFER

We are a work environment that cares about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. At Valour Group, you will have the ability to make a difference and have a lasting impact. We are committed to continuous learning and professional development with excellent opportunity for advancement within the organization.

• Join a dynamic, collaborative, high performing team of professionals.
• Work in a modern, spacious office, with impressive amenities.
• Excel with opportunities professional development and career advancement.
• Participate in frequent employee engagement events.
• Receive a competitive salary and health benefits plan.

Valour Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Permanent

Work Location: In person