Senior Business Analyst

Description & Requirements
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EA SPORTS is one of the most iconic brands in entertainment with over 25 years of innovation, passion, and connection of millions of players across the globe to their favorite sports, teams, and players. At the heart of EA SPORTS is the EA SPORTS FC franchise. EA SPORTS FC is the world's #1 best-selling video game with over 200M engaged players across multiple platforms, including console, PC, and mobile.

About The Role
We are seeking an experienced and highly analytical
Senior Business Analyst
to lead data-driven initiatives, enhance reporting capabilities, and drive process improvements across multiple teams and projects. This role will work closely with product, development, and quality teams to ensure data needs are met, processes are optimized, and insights are translated into actionable outcomes.

The ideal candidate will be skilled at bridging the gap between business and technical stakeholders, with proven expertise in data governance, advanced analytics, and cross-functional collaboration.

Core Responsibilities

• Data Needs & Project Setup

Lead the setup of new projects by identifying critical data requirements and defining how analytics can best support key deliverables and targets.

Support new team onboarding by establishing their data ecosystem, addressing technical dependencies, and integrating with reporting infrastructure.

• Advanced Analytics & Discovery

Organize and lead discovery sessions with development and quality stakeholders to identify business questions that analytics can answer.

Define and implement experiments and machine learning models to reduce crashes, predict bugs, and enhance bug detection efficiency.

Explore Natural Language Processing (NLP) use cases for the entire production cycle

• Data Governance & Quality

Partner with the Data Platform team to establish foundational data governance and quality standards.

Define and implement baseline requirements to ensure data reliability and consistency across systems.

• Process Improvements & Efficiency

Implement evergreen processes for Power BI reports to reduce maintenance overhead.

Evaluate ongoing reporting efforts, reinvesting resources into projects with clear ROI and measurable impact.

Lead efforts to unify development metrics across teams, ensuring standardization and alignment on KPIs.

• Cross-Team Collaboration & Knowledge Sharing

Partner with producers, developers, and engineers to resolve technical API dependencies impacting key reports.

Collaborate with international teams on knowledge-sharing sessions to align best practices in BI tools, processes, and infrastructure.

Mandatory Skills Description

• 5+ years of experience in analytics, at least 3 years working experience in a BA role
• B.S. in Mathematics, Statistics, Economics, Computer Science, and/or Engineering Sciences
• Experience as product owner and/or business analyst in the Agile environment, defining business requirements and creating user stories; Strong expertise in working with Jaas/Jira
• Excel / Google Sheets /Miro /Power Point advanced level
• Data governance and data quality principles, framework, standards and security considerations.
• Basic understanding of APIs – reading API documentation, identifying data endpoints and tech dependencies.
• Demonstrable ability to translate business needs into solution requirements and define those in a written format that allows engineering teams to align behind the product vision
• Knowledge and experience of software development planning techniques, including Agile Scrum.
• Understand all standard tools and methodologies concerning Business Analysis including processes, artifacts, and tools.
• Strong analytical skills, systematic approach and self-reliant.
• Ability to measure and report on the effectiveness of product iterations.
• Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to identify process inefficiencies and areas for improvement in diverse markets.
• Strong project management skills, capable of handling multiple tasks simultaneously while meeting deadlines in various time zones.
• Collaborative mindset with excellent interpersonal skills, promoting effective teamwork and relationship-building across cultures.
• Adaptable and proactive, with a willingness to embrace new technologies and approaches to drive innovation and efficiency.
• Fluent in English and presentation skills
• Have a proven track record of completing projects and producing results
• Comfortable working as part of an international team that spans across multiple time zones

About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.