Clerk, Outpatient Programs

POSITION TYPE: Permanent, Full-time, Day, 75 hours / pay period, 1.0 FTE
SALARY SCALE: $52,237 to $59,994 annually

Why should I join Bruyère Health?

At Bruyère Health, we're much more than a health organization; we're a true community built on respect, compassion, accountability, collaboration, and learning. If you're passionate about making a difference and are ready to be part of something bigger than yourself, join us. Come and work at Bruyère Health, where compassion and innovation meet to make each life better.

What is in it for me?

• Competitive benefits program
• Defined benefit pension plan (when applicable)
• Wellness program and on-site gyms
• Employee perks program
• Mental health support through our Employee and Family Assistance Program
• Professional development and learning opportunities

What would my role be?

Reporting to the Clinical Manager, Ambulatory Stroke Clinic, you will be responsible for the office administration of an outpatient clinic. You will provide administrative support in all matters pertaining to the activities of the clinic, which includes a wide range of administrative functions, included but not limited to:

• Monthly out of province billing verification
• Format/edits medical transcriptions report
• Entry of employee's hours weekly
• Preparation of monthly and quarterly statistical reports
• Receiving and processing referrals
• Booking and scheduling of patient appointments
• Communication with patients and health care professionals

How do I qualify?

Required:

• One (1) year Community College Diploma in a clerical, office administration or health-related field.
• Minimum of two (2) years of clerical experience in health-related field
• Recent work experience as a clerk in an outpatient clinic environment
• Fluent in French and English (Candidates who do not meet this language requirement are eligible to apply for this position and may be considered if there are no other suitable applicants who meet this requirement).

Preferred:

• Experience working with and intermediate knowledge of MEDITECH

What skills should I possess to succeed in the role?

• Knowledge of clinical operations
• Flexible and able to adapt to a changing work environment
• Able to exercise judgment and discretion, and to take initiative/problem solving
• Attention to detail and organizational skills
• Able to offer professional customer service using a client-centered approach
• Able to work in collaboration with an inter-professional team
• Able to multi-task in a busy environment
• Advanced computer skills including Microsoft Office Suite and OACIS
• Intermediate knowledge of medical terminology

About Bruyère Health

Bruyère Health is Eastern Ontario's leading health organization specializing in aging, rehabilitation, and care for those with multiple complex medical conditions. We bring together compassionate, person-centered care with world-class research to maximize quality of life for those we care for and their loved ones. 

Bruyère Health has a proven history of addressing gaps in our health system with compassion, innovation, and courage. Today, as an academic health sciences center, we are training the next generation of health professionals to see—and take action on creating—a better health system for all.

Additional Information

*Please note that applications received after the closing date will not be considered.

All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada's official languages ​​must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.

Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.

Bruyère Health promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. Bruyère Health is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner. 

All Bruyère Health employees are required to provide proof of full vaccination as per our Enhanced COVID-19 Immunization policy.

An acknowledgment receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. 

The next step is yours, apply now