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Assistant Service Manager
1 hour ago
←Back to all jobs at Huron Tractor
Assistant Service Manager
Grow with us, and have a part in making Huron Tractor the "Right Choice" for our Customers
Huron Tractor is one of John Deere's largest partners in Canada, with eleven locations servicing Southern Ontarians.
We're proud to serve a community of customers that spans agricultural operations, commercial enterprises and homeowners, with one of the largest inventories of machines and parts in Canada.
Job Responsibilities
This position works directly with the
technicians in the shop, providing support with technical questions and mentoring new
technicians. The Assistant Service Manager reports to the Service Manager and is responsible for the following:
- Assist the Service Manager with annual service
programs duties, including quoting, and promotion - Inform
the Service Manager of in-house technician training needs - Coach
new technicians and apprentices with workorders assigned to them - Support
new technicians and apprentices with their technical, repair,
and diagnostic questions - Improve
technician efficiencies by keeping technicians on tasks and coaching when
needed - Direct and assist in the diagnosis of machine
problems of technicians and apprentices - Contact customers to update with any ongoing
repair status and cost estimates - Organize
shop tools and properly catalogue them for quick location - Maintain shop cleanliness and ensure
technicians are keeping the work area tidy - Other
duties as assigned, including health and safety responsibilities
Skills and Qualifications
- Holds a Journeymen license in 310T, 310S or 425A
- 3+ years of experience preforming service repairs; demonstrated experience consistently meeting performance metrics
- 3+ years of experience being a leader within a department and working in a team environment
- Understanding of mechanical, electrical, and hydraulic systems used in equipment
- Experience operating vehicles, tools and equipment for diagnostic purposes
- Must be a team player with the ability to build strong relationships with customers and employees
- Must possess strong written and verbal communication skills
- Proficiency with computer systems
- Able to work flexible and extended hours, Saturday rotation and carry an on-call phone when scheduled
The posted pay range reflects the skills and qualifications listed above. Candidates with higher or lower levels of experience, education or knowledge may be considered at a point outside the range.
Wage Range
- $85k - $90k per year
- Placement within the wage range is based on skills, experience and qualifications
- Applicants with more or less experience and qualifications may be place outside the wage range
Why Huron Tractor?
Our commitment to great customer service starts with the great people on our team. We take pride in helping our employees develop careers that reward, enrich and grow with the individual.
- Great training opportunities through John Deere, as well as internal training
- Competitive compensation
- RRSP's and extended benefits
- Employee Discounts
- Future Growth Opportunities
- Excellent team environments with a Social Committee that plans great events
- Extended health care
- Dental care
- Disability insurance
- Employee assistance program
- Vision care
- Life insurance
- Paid time off
Please forward your resume with cover letter stating how your qualifications and experience fit with the position.
We thank all for applying however only those selected for an interview will be contacted.
Please visit our careers page to see more job opportunities
