Google Change Manager

3 days ago

remote Toronto ON Canada fulltime December StrataPrime Full time US$80,000 - US$180,000 per year
About StrataPrime StrataPrime is a Google Cloud Premier Partner. We specialize in helping customers in all industry segments transform their workplace using secure enterprise solutions built by Google. We are specialists and thought leaders in how employees use collaboration and productivity tools to get things done. We understand how employees drive value creation for their organizations. StrataPrime has unparalleled expertise and experience in deploying Google Workspace, Chrome Enterprise, and GCP. We further specialize in how to secure company data to prevent security events and data loss from within or outside the organization.
All StrataPrime employees have achieved the highest level of Google certification and accreditation within their area of specialty. To learn more about StrataPrime, please visit our website or LinkedIn.
This is a remote-first role, with a preference for GTA based candidates. Any candidate who is legally entitled to work in Canada or the US without sponsorship is welcome to apply.  
This position reports to the CTO.
Job Brief As a Change Manager, you'll play a vital role in the delivery of Google Workspace, Gemini,  and Chrome Enterprise solutions. You'll help customers achieve the full value and benefits of their investment in Google Cloud products and services.
In this role, you'll provide domain expertise around change management and end user enablement. You'll build trusted relationships with customers and prospects, engaging with other team members to identify customer priorities and design solutions that deliver business value.
Additionally, you'll assist with change strategy design plus lead change management initiatives communications and training. Your role as a change leader ensures  the successful adoption and utilization of Google Workspace by our clients. In the customer facing role, you will guide organizations through transitions, minimize disruption, and empower users to embrace new technologies and ways of working.
If this sounds like you, please apply We'd love to chat.
What you will be doing
  • Plan, develop, and execute comprehensive change management strategies for Google Workspace, Gemini, and Chrome Enterprise implementations.
  • Conduct thorough assessments of client needs, readiness, and potential impacts of technology adoption.
  • Design and deliver engaging training programs and communication materials tailored to diverse audiences.
  • Facilitate workshops and training sessions to promote user engagement and knowledge transfer.
  • Communicate effectively with clients, providing regular updates and addressing concerns.
  • Stay abreast of industry trends and advancements in change management and Google Workspace and Chrome Enterprise.
  • Define and create standardized change management artifacts, including training materials, communication templates, presentations, surveys, and feedback forms.

What we are looking for
  • 8+ years of experience in technology with at least 7 years of experience in change management.
  • Experience in consulting and services engagements.
  • Ability to communicate clearly and professionally with customers.
  • Strong multi-tasking and organizational skills with abilities to prioritize projects.
  • Proven track record of successfully leading change management initiatives, preferably in the context of technology implementations.
  • 3+ years of experience working with Google Workspace or similar collaboration platforms.
  • Experience in conducting needs assessments, developing training materials, and facilitating workshops.
  • Strong understanding of change management methodologies (e.g., Prosci ADKAR, Kotter's 8-Step Process).
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Proficiency in Google Workspace applications.
  • Bachelor's degree in Business Administration, Organizational Development, or a related field.
  • Change management certifications (e.g., Prosci, CCMP) are highly desirable.

Values
  • Act fairly, ethically, and openly in all you do.
  • Focus on positive outcomes for our customers, always do what is right for them.
  • Display emotional intelligence, integrity, and empathy when dealing with partners, colleagues, and customers.

Our Workplace StrataPrime is a virtual company and all of our employees work either from a home office or on site at a client location. Our virtual organizational model is a key differentiator for StrataPrime allowing for employees to have unmatched work/life balance, and, as a business, our low overhead makes us extremely competitive against much larger organizations in the same markets that we serve. As a result of our modern virtual organization, the successful candidate must have a proven ability to work independently under minimal supervision.
Other For consideration for this position, the candidate must have a smartphone (iOS or Android).
StrataPrime is an equal-opportunity employer and we are dedicated to fostering an inclusive and barrier-free work environment for all employees and candidates.  We encourage all qualified candidates to apply and if accommodation is required during any stage of the recruitment process, please contact any member of the Management or Human Resources team. We thank all applicants for their interest; however, only those selected for interviews will be contacted.

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