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Credit and Collections Representative
2 weeks ago
Credit and Collections Representative - Hybrid
- Are you ready to take your career in credit collections to the next level?
Reporting to the Credit Manager, your will be responsible for collection of accounts receivable in a Business-to-Business setting and ensuring order review and release within corporate guidelines.
Key Responsibilities:
- Liaise with Business customers to collect outstanding invoiced receivables and address inquiries and concerns
- Collaborate with internal business units to resolve outstanding receivables
- Review and release merchandise, parts, and repair orders within company guidelines
- Assess credit risk, review customer credit limits, and make credit recommendations as required
- Prepare third-party packages for referral and bad debt write-offs
- Assist with the training and onboarding of new employees in the Credit department
To Succeed, You Will Need:
- Post-Secondary education
- Minimum 1 year experience in collections, preferably in a Business-to-Business environment
- Strong time management and multitasking skills to handle large account portfolio requests
- Intermediate analytical skills to understand corporate policies and procedures and resolve issues effectively
- Experience with supplier portals preferred
- Proficiency in Excel and experience in VLOOKUP's and pivot tables
- Fluency in French is an asset
Why Join?
HYBRID WORK
- We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
- When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools
BENEFITS
- Comprehensive health coverage plan that includes medical, dental and vision
- Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit-Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships and more
EMPLOYEE PERKS
- Free coffee and snacks
- On-site cafeteria and outdoor patio
- Employee gym and fitness centre
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement
- Employee Appreciation Events
Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.
At Canon Canada, we've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.
We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.
We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.
As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at or at or To learn more about Canon Canada, visit
