Technical / Solution Architect

1 week ago

Fredericton, New Brunswick, Canada Insight Global Full time
Technical / Solution Architect
Location: Hybrid | Greater Toronto Area
Term: ~7-12 Month Contract (strong likelihood of extension)
Environment: Regulated / Pharmaceutical

About the Role
Insight Global is seeking a Technical / Solution Architect to support enterprise system upgrades within a regulated pharmaceutical environment. The role will focus primarily on a LIMS (LabWare) technical upgrade, with additional support across SAP ECC, quality systems, and content management platforms.

This role partners closely with internal application teams and external vendors to assess the environment from a technical architecture perspective and support execution activities including system sizing, infrastructure planning, data conversion, integrations, and cutover planning.

The Architect will help ensure upgrades are delivered with minimal risk to manufacturing, quality, and shipping operations. This is a hands-on technical role, supplementing internal teams during project delivery while long-term system ownership remains internal.

Key Responsibilities
Technical Architecture & Delivery
Assess the LIMS program from a technical architecture perspective
Support system sizing, infrastructure considerations, and environment readiness
Guide data conversion and cutover planning from a technical standpoint
Ensure the upgrade is designed and executed in a way that is supportable long-term
LIMS & Enterprise Application Support
Provide technical support for a LabWare LIMS upgrade in a customized environment
Work closely with internal teams and external vendors supporting LIMS
Contribute to technical upgrades across enterprise platforms including:
SAP ECC (including Sterling EBI Integrator, IAG / Segregation of Duties, service packs)
QMS platforms (TrackWise)
Content platforms (OpenText Content Server)
Cross-Functional Collaboration
Act as a technical liaison between:
Internal functional application owners
Technical teams and external partners
Translate functional needs into technical considerations and vice versa
Partner closely with the internal team, who will continue to own design post-implementation
Risk, Stability & Improvement
Identify technical risks related to infrastructure, data, and cutover
Ensure solutions are efficient, compliant, and fit for purpose
Provide recommendations for improvement without introducing unnecessary complexity

Must Have
Experience supporting major system upgrades in pharmaceutical or regulated environments
Strong hands-on technical architecture background
Ability to bridge functional and technical teams
Experience with:
SQL Server / database administration
Data management
Security considerations
Comfortable working within change-controlled, validated environments
Nice to Have
LabWare / LIMS experience, especially upgrade projects
Experience with customized LIMS environments
Exposure to C or C-like languages (used in LIMS customizations)
Experience supporting large-scale enterprise system upgrades in pharma

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