Undergraduate Assistant

Date Posted: 01/12/2026

Req ID: 46579

Faculty/Division: Faculty of Arts & Science

Department: Dept of Geography

Campus: St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

Founded in 1935, the Department of Geography & Planning is one of the oldest and largest geography departments in North America. Geographers study the spatial dimensions of human and biophysical activity, while planners help local and regional communities envision their future and find ways to get there. Located in downtown Toronto, our department lies in a sophisticated, harmonious geography and planning environment. Together, our programs reflect the diversity of the field, which we see as a source of intellectual excitement and strength.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

Reporting to the Department Business Officer and working closely with the Undergraduate Administrator, and with the Undergraduate Chair, the Undergraduate Assistant provides administrative support for the undergraduate program which includes administrative support for the urban studies program, administrative tasks to support the teaching assistant workflow process, as well as other undergraduate program activities. This is a term position until June

Your responsibilities will include:

• Providing detailed information to students on program and/or course requirements
• Acting as the first point of contact for general enquiries, disseminating program and/or service information
• Coordinating the recruitment and training process for teaching assistants
• Receiving and passing on evaluation materials for review
• Maintaining information on digital platforms
• Handling sensitive and/or confidential information
• Preparing draft employment letters using templates
• Generating reports

Essential Qualifications:

• Advanced College Diploma (3 years) or acceptable equivalent combination of education and experience.
• Minimum two (2) years' relevant experience in a post-secondary or similar environment providing program and process information, administrative support, and other assistance to students, faculty, and visitors.
• Experience working with academic and student related programs, practices, and procedures.
• Experience providing front-line service and detailed explanations to prospective & current undergraduate students from diverse backgrounds.
• Demonstrated experience with generating and extracting reports to produce and format documents and spreadsheets.
• Experience taking minutes for meetings and using survey creation tools.
• Strong computer skills, including proficiency with MS Office (e.g. Word, Excel, Outlook, Teams, etc.), databases and group scheduling software.
• Demonstrated advanced skills with ROSI, ROSI Express, eMarks, Degree Explorer, Quercus, or other similar student or equivalent information systems.
• Demonstrated ability to take initiative and work proactively.
• Demonstrated ability to follow and maintain processes and implement workflow improvements.
• Strong organizational skills to coordinate logistics of meetings and events.
• Excellent organizational and time-management skills with demonstrated ability to meet deadlines, and to manage competing, new, and changing priorities.
• Demonstrated strong client service orientation and ability to communicate with tact, diplomacy, and discretion on handling confidential information.
• Excellent written and verbal communication and interpersonal skills.
• Strong attention to detail, ability to enter data and maintain processes with detail and accuracy.

Assets (Nonessential):

• Experience working with the University of Toronto, and/or Faculty of Arts and Science undergraduate practices and procedures, and the University of Toronto fees schedules.

To be successful in this role you will be:

• Communicator
• Multi-tasker
• Organized
• Patient
• Possess a positive attitude
• Tactful
• Team player

Closing Date: 01/20/2026, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Term

Schedule: Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 08 - $63,963. with an annual step progression to a maximum of $81,797. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Student Services

Note: This is a term position until June 2027.

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.