Customer Service Representative

1 day ago


Cornwall, Ontario, Canada Peerless Electric Full time

Peerless Electric, a leading Canadian lighting manufacturer based in Cornwall, Ontario, is currently seeking an in-house Customer Service Representative to service its Canadian and U.S. Clients by responding to inquiries and helping to resolve issues. The Customer Service Representative will also have the responsibility to enter customers orders and be the liaison between the client and the manufacturing facility.

Responsibilities

  • Enter and modify Customer Orders

  • Participate in the resolution of customer problems

  • Follow up on Customer Inquires such as delivery requests

  • Ability to work as part of team with other departments

  • Communicate with clients in a timely and professional manner

  • Build Customer Loyalty

Experience/Skill Set

  • Experience in a similar position

  • Minimum of 3 years of relevant experience

  • Experience working in a manufacturing environment

  • Excellent communications skills

  • Positive Attitude

  • Bilingual (French and English) An asset

  • Computer proficiency

  • Attention to detail

  • Time Management

Salary
will be determined based on the skills and experience of the candidate.



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