Auto Glass Repair Shop Manager

1 week ago

Ottawa, Ontario, Canada Driven Brands Inc. Full time

Company:Driven Brands

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change, Meineke Car Care Centers, Maaco, 1-800-Radiator & A/C, Auto Glass Now, and CARSTAR. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

Job Description
Company Information
Uniban Canada, a part of the Driven Brands family of automotive aftermarket franchise brands, is a leading technology-based provider of automotive glass repair, replacement and ADAS calibration services for vehicle owners, fleets and insurance carriers. Founded in 1977, Uniban Canada also offers technology-enabled glass claims management services for insurance carriers.

Uniban Canada today has the largest network of installers with more than 320 service centres and 300 mobile units. Our network of franchises, banners, and authorized agents is connected by the corporate objectives and the shared values of customer satisfaction and superior customer experience.

Job Description
The
Store Manager
will be responsible for overseeing Uniban store operations.

What You'll Be Doing

  • Recruiting, interviewing, onboarding, & training new Glass Techs and Customer Service Reps
  • Creating employee schedules & submitting payroll
  • Controlling inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
  • Balance registers, close out invoices, and make bank deposits
  • Placing product orders and physically restocking inventory as necessary
  • Understanding the shop's financials to drive results and utilize budget wisely
  • Conducting quarterly employee evaluations
  • Supporting other team members with duties such as responding to customers' questions and repairing glass
  • Providing excellent customer service

Requirements

  • 1+ Year(s) of automotive glass installation experience recommended.
  • Must have a valid driver's license.
  • Must be able to maneuver around vehicles to position yourself safely during installations.
  • Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning.
  • Capable of working any day of the week including Sundays
  • Ability to work in hot/cold weather conditions.
  • Must be able to lift up to fifty (50) pounds.
  • Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point-of-sale system.
  • Exceptional customer service skills.
  • Attention to detail.
  • Ability to communicate clearly and effectively with customers and team members
  • Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals.
  • Motivated self-starter who is willing to work independently and with team.
DBHVOL

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