Senior Operations Support Engineer

Ontario, Canada

Job Family Group:

Process Engineering

Worker Type:

Regular

Posting Start Date:

November 7, 2025

Business unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What's the role

Shell is seeking a Senior Operations Support Engineer to join their team at the Shell Sarnia Refinery.

This role provides process engineering support to the 24/7 production organization, ensuring excellence in process safety, reliability, margin, energy optimization, and cost management. The engineer works closely with the Production Team to provide technical assurance for unit operations and to support the delivery of the production plan. Additionally, the role plays a key part in continuous improvement, project development, and turnaround planning and execution.

The Operations Support Engineer is typically assigned specific process units to support as part of an area Production Team. At times, the engineer may instead be assigned to key studies, projects, or improvement initiatives. The successful candidate will join the Sarnia Process Engineering Team and will be assigned an area of support based on their experience and available opportunities.

In addition, this role currently offers a hybrid schedule with the ability to work remotely 2 days per week, and the other 3 days per week from the Shell Sarnia refinery.

Accountabilities:

• Perform proactive technical monitoring and ensure units operate within limits
• Troubleshoot operating issues
• Build management of change for small and medium unit changes
• Identify and communicate threats and opportunities to performance and reliability
• Provide technical expertise and optimization strategies to meet business goals, including feed/product quality and energy/cost efficiency
• Lead unit alarm reviews and support alarm management
• Apply fact-based root cause analysis to investigate and resolve threats
• Provide technical input to turnaround and major maintenance activities: scope development, challenge, and shutdown/start-up procedures, and inspections
• Develop investment proposals for capital unit items in discipline
• Support capital projects through commissioning
• Collaborate across disciplines to meet HSSE requirements with cost-effective, fit-for-purpose solutions
• Active participation in Process Hazard Analyses to assess and mitigate safety risks
• Mentor junior process engineers
• Provide technical sign-off and P.Eng approval for work in own unit and for junior engineers supporting other units
• Serve as part of the emergency response team, with the potential to be on call as needed

What you bring

• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
• Must have a bachelor's degree in engineering, preferably in Chemical Engineering
• Must have a valid P.Eng license in Canada, or demonstrate significant progress toward obtaining one, supported by documentation included in the application
• At least 7 years relevant experience in a similar role, ideally in an operating oil and gas asset or in projects / design
• Demonstrates sufficient technical expertise to approve the work of junior process engineers
• Causal reasoning training is an asset
• Ability to work outside of regular hours to support turnarounds and emergencies
• Ability to be rostered on call as part of the emergency response team

If you don't see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on innovative projects together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with unique expertise
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself
• Benefit from flexible working hours, and the possibility of remote/mobile working
• Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are among the best in the world
• Take advantage of paid parental leave, including for non-birthing parents
• Join an organization working to become one of the most diverse and inclusive in the world
• We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here .

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell's global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

• Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
• Shale gas and liquids assets in Alberta and British Columbia
• A network of 1,400 retail stations across Canada
• The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility
• The Sarnia Manufacturing Centre refinery in Ontario
• Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
• 15 Shell-owned distribution terminals, three of which have marine operations
• Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

• Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

• -

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n'est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d'effectuer un tel paiement. Shell respecte l'égalité d'accès à l'emploi