Intake Coordinator

2 weeks ago


Mississauga ON LT N, Canada Jaffer Shah Professional Corporation Full time

We are seeking a Client Intake Coordinator to join our law firm. The ideal candidate will be the first point of contact for new clients, ensuring a professional and compassionate experience. You will play a key role in managing incoming inquiries, screening potential clients, and supporting the legal team with accurate information and documentation.

Key Responsibilities:

- Answer phone calls, emails, and online inquiries in a timely and professional manner

- Gather and input client information into the firm's database

- Conduct initial client intake interviews and assess case suitability

- Schedule consultations and manage attorney calendars

- Maintain confidentiality of sensitive client information

- Coordinate follow-ups and ensure excellent client service throughout the intake process.

Qualifications:

- Strong communication and interpersonal skills

- Detail-oriented with excellent organizational abilities

- Proficient in Microsoft Office and case management software

- Ability to multitask in a fast-paced environment

Compensation & Benefits:

- Competitive salary based on experience

- Benefits will be provided after the probation period

- Opportunities for professional growth within the firm

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Work Location: In person


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