Intake Coordinator
2 weeks ago
We are seeking a Client Intake Coordinator to join our law firm. The ideal candidate will be the first point of contact for new clients, ensuring a professional and compassionate experience. You will play a key role in managing incoming inquiries, screening potential clients, and supporting the legal team with accurate information and documentation.
Key Responsibilities:
- Answer phone calls, emails, and online inquiries in a timely and professional manner
- Gather and input client information into the firm's database
- Conduct initial client intake interviews and assess case suitability
- Schedule consultations and manage attorney calendars
- Maintain confidentiality of sensitive client information
- Coordinate follow-ups and ensure excellent client service throughout the intake process.
Qualifications:
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational abilities
- Proficient in Microsoft Office and case management software
- Ability to multitask in a fast-paced environment
Compensation & Benefits:
- Competitive salary based on experience
- Benefits will be provided after the probation period
- Opportunities for professional growth within the firm
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: In person
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