Help Desk Technician

7 days ago

Saskatoon SK SM Z, Canada SD Electronics Full time $64,014 - $67,568 per year

At SD Electronics, we are proud to be a trusted name in electronic solutions and support, serving clients across a wide range of industries. Based in Saskatoon, we're a forward-thinking company that values technical expertise, customer satisfaction, and a commitment to innovation. As we continue to grow, we are seeking a dedicated Help Desk Technician to join our support team and be the first point of contact for our valued customers.

Position Summary:

The Help Desk Technician is responsible for providing front-line support for technical issues related to hardware, software, and electronic systems. This role requires strong problem-solving abilities, clear communication, and a genuine passion for helping others. It's a great opportunity for someone who thrives in a fast-paced environment and is looking to grow within the electronics and technology industry.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or in-person, providing timely and effective technical support
  • Diagnose and troubleshoot hardware and software issues, escalating complex problems as needed
  • Track, document, and manage support requests through internal ticketing systems
  • Assist in configuring, maintaining, and upgrading electronic devices and systems
  • Collaborate with technical teams to resolve recurring issues and improve service quality
  • Provide clear instructions and guidance to customers in both technical and non-technical terms
  • Maintain up-to-date knowledge of SD Electronics' products and services

Qualifications:

  • Diploma or certificate in Information Technology, Computer Science, Electronics, or a related field
  • Minimum 1–2 years of experience in a help desk or technical support role
  • Strong understanding of computer systems, networking, and electronic devices
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage multiple priorities
  • Experience with help desk software and remote troubleshooting tools is an asset

What We Offer:

  • Full-time, permanent position with stable hours
  • Competitive salary based on experience
  • Opportunities for career advancement and professional development
  • Supportive team environment with a focus on innovation and quality
  • Health and wellness benefits package

How to Apply:

Interested candidates are invited to submit a resume and brief cover letter outlining their experience and interest in the role.

Job Types: Full-time, Permanent

Pay: $64,014.09-$67,568.06 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off

Work Location: In person

  • IT Help Desk and Support Technician

    2 weeks ago

    Saskatoon, Canada ZYUS Life Sciences Inc. Full time

    **IT Help Desk & Support Technician (3 Month Term)** The ZYUS vision is to elevate cannabinoid-based therapeutics as a standard of care and expand the potential of protein-based formulations in pursuit of a transformational impact on patients’ lives around the world. **ZYUS. Advancing the science of well-being.** J**oin Our Team as an IT Help Desk...

  • IT Help Desk and Support Technician

    2 weeks ago

    Saskatoon, Canada ZYUS Life Sciences Full time

    **Summary**: The ZYUS vision is to elevate cannabinoid-based therapeutics as a standard of care and expand the potential of protein-based formulations in pursuit of a transformational impact on patients’ lives around the world. **ZYUS. Advancing the science of well-being.** J**oin Our Team as an IT Help Desk Technician! (6-month term)** Are you a...

  • IT Help Desk Technician

    4 days ago

    Saskatoon, Canada Vendasta Full time

    At Vendasta, we believe in helping great local businesses survive and thrive in a world that’s more competitive than ever—and we’re growing our team! This is an opportunity to join one of the fastest growing tech companies in Canada and make a direct impact on local economies worldwide. In a world where local businesses all over the globe have had...

  • Helpdesk Technician Tier 2

    2 days ago

    Saskatoon, SK SM H, Canada Anchor Managed Solutions Ltd. Full time $60,000 - $80,000 per year

    About AnchorAnchor is an award-winning team recognized as one of the leading IT companies in North America. Anchor works with industry-leading vendors to ensure your business is protected and growing smoothly. We take the Enterprise IT experience and provide it to small and medium businesses throughout Saskatchewan.About the JobThe Help Desk Technician Tier...

  • Front Desk + Studio Support Staff

    2 days ago

    Saskatoon, SK SM K, Canada Poise Studios Full time $30,000 - $45,000 per year

    Front Desk + Studio Support Staff (Evening and Weekend Shift)Location: Poise STUDIOS reformd. – 1932 St. George Ave. SaskatoonCompensation: $15.35-$16/hourHours: Part-time | Evenings (approx. 4:00 PM – 8:30 PM) and Weekends (approx. 8 PM-1:45 PM)About Us:Poise STUDIOS is a Pilates facility in Saskatoon offering both mat and reformer Pilates. Our brand is...

  • Receptionist / Front Desk Administrator

    3 days ago

    Saskatoon, Sk, Canada YXE AUTO Full time

    YXE Auto (formerly Auto Clearing Jeep & Ram Centre) is seeking a professional, mature minded, and dependable Receptionist / Front Desk Administrator to join our team. This role is ideal for someone who can stay organized, communicate clearly, and help create a welcoming experience at our front desk — while supporting our internal teams with light...

  • IT Help Desk Coordinator

    4 days ago

    Saskatoon, Canada The Timken Company Full time

    Personal and Professional Growth IT Help Desk Coordinator - Saskatoon, Saskatchewan, Canada, S7K 8G8 **Career Opportunity: IT Helpdesk Coordinator** **Together, We’ll Keep the World Moving Forward** Reporting to the IT Team Lead, the **IT Helpdesk Coordinator** enables real-time company results by providing onsite support and service for Standard...

  • Help Desk Technician

    7 days ago

    Saskatoon, Canada SaskIT Inc. Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...

  • Service Desk Technician Student

    1 day ago

    Saskatoon, Saskatchewan, Canada Saskatchewan Crop Insurance Corporation Full time $40,000 - $60,000 per year

    DescriptionThis position is located in Melville, Saskatchewan.WHAT YOU'LL DO:IT Inventory SupportProvide support in managing IT inventory by receiving, logging and tracking of new IT equipment.Assist with inventory counts in the inventory management system, ensuring accuracy and proper documentation.Assist in the preparation and organization of equipment for...

  • IT Support Technician

    4 days ago

    Saskatoon, Canada DSI Underground Canada Full time

    **JOB TITLE**: _IT Support Technician_ **LOCATION**: _Saskatoon_ **JOB TYPE**: _Full time, permanent_ **APPLICATION DEADLINE**: **ABOUT THE COMPANY** DSI Underground is the leading global supplier of systems and solutions for mining and tunneling. We operate in 70 countries worldwide and we are committed to excellence in every aspect of our business. Our...