Intermediate Technology Specialist, Quality

The Opportunity:  At Equitable, our focus is on making a meaningful impact in the lives of Canadians by putting clients at the heart of everything we do. We lead with empathy, act with intention, stay curious, and support one another every step of the way. If you're looking for purpose-driven work in a collaborative and inclusive environment where your voice is heard, and your growth is encouraged we'd love to connect. We are seeking a strong, dynamic and talented individual to join our team of professionals in the capacity of Intermediate Technology Specialist, Quality, who is looking for an opportunity to bring in testing expertise in both manual and automated testing. This individual will work across agile teams to ensure our applications meet functional, performance and coding standards. This role requires the application of industry best practices for application and software quality testing. Intermediate Technology Specialist, Quality covers a specialized area dedicated to high-quality application and solution delivery for applications supporting the Individual Wealth line of business. Related activities will include planning, developing, coordinating, and participating in the full suite of testing activities including functional, system integration, and end-to-end testing activities for Individual Wealth Applications & Systems. Join one of the Waterloo Area's Top Employers for 2025 and Southwestern Ontario's Top Employers for 2024 and be part of something that matters.
Position Title: Intermediate Technology Specialist, Quality (Quality Assurance Analyst, Intermediate)Reports To: Senior Technology Manager, Core SystemsDepartment: IT Individual Wealth Term:  Temporary Full-Time, Twelve (12) Month Contract
 
Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.
 What you will be doing:

Build, maintain and optimize new/existing automation frameworks.
Create and execute Test Strategies, Test Plans and Test Cases.
Perform automated and manual testing.
Lead/Assist with test analysis and participate in technical analysis meetings.
Identify and document defects until resolution.
Work on production support tickets to ensure their resolution and that it meets our business partners requirements.
Effectively communicate and explain defects to team members, assist team in bug fixes.
Provide technical guidance to peers and/or end-users regarding technologies that enable continuous delivery of shared solutions.
Assist in the maintenance of existing internal processes and quality system management documentation to uphold quality Standards.
Inspect systems and processes to identify opportunities for improvements to workflow and enhanced efficiencies.

What you will bring:

Bachelor's degree in computer science, College diploma or equivalent work experience
At least 3-5 years of experience with Software testing practices such as test planning, test execution and defect tracking.
2 years of experience in test automation.
Sound knowledge of QA practices, tools, methodology and processes.
Relevant experience with testing tools such as Azure DevOps and automation tools such as Robot Framework, N-Unit, JMeter, Ready API etc.
Experience with Test Management tools such as Microsoft Azure DevOps.
Knowledge of web service testing tools such as SoapUI, Postman.
Experience with XML file manipulation and SQL
Ability to work both independently and as part of a team.
Self-motivated, detail-oriented, proactive, and collaborative.
Awareness and understanding of cultural diversity.
Experience in Agile and knowledge of CI/CD will be an asset.
Have or working towards QA Certification considered an asset.

What's in it for you:

A workplace where care, passion, and curiosity aren't just values, they're how we work, grow, and succeed together every day;
A healthy work-life balance with employee wellness top of mind;
We value open, honest communication between team members, challenging each other to continually improve;
Employee resource groups that support an inclusive work environment;
An onsite, full-service cafeteria with a variety of daily options;
Regular EQ Together events focused on company togetherness and collaboration.

As part of the recruitment process, candidates may be asked to complete an assessment and will be required to undergo background screening, in accordance with company policy.
 
At Equitable, we're committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at , we're happy to help.
Your base pay will be based on your skills, qualifications, experience, and education.
If you're selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what's included.

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