Reception/ VA

Overview

We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with medical or dental offices, QuickBooks, and Google Workspace is highly desirable.

Duties

• Greet visitors and clients in a friendly, professional manner at the front desk
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately
• Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools
• Perform data entry and maintain accurate records through filing and organization
• Handle administrative tasks such as photocopying, proofreading documents, and managing correspondence
• Assist DVM and technicians
• Support customer service efforts by addressing inquiries and providing information
• Ensure the reception area is tidy and welcoming at all times plus clinic cleaning and upkeep
• Support medical or dental office operations by managing patient check-ins, insurance verification, and related clerical duties

Requirements

• Proven clerical or administrative experience, preferably in a medical or dental office setting
• Strong computer skills with proficiency in Microsoft Office (Word, Excel)
• Excellent organizational skills with attention to detail and accuracy
• Phone etiquette with experience handling multi-line phone systems
• Ability to perform front desk duties efficiently while maintaining professionalism under pressure
• Animal handling
• Office experience that demonstrates reliability and multitasking ability

This position offers an engaging work environment where professionalism and customer support are valued. The successful candidate will play a vital role in ensuring smooth daily operations while providing outstanding service to clients and visitors.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Paid time off
• Store discount

Work Location: In person