Technical Support Engineer

6 days ago

Airdrie, Alberta, Canada Production Full time $30,000 - $75,000 per year


, Permanent

Job Title: Technical Support Engineer

Company Overview:
Manatal Tech Team Account is a leading software company that provides innovative solutions for businesses in the recruitment industry. Our team is dedicated to providing top-notch services and cutting-edge technology to help our clients achieve their hiring goals.

Position Overview:
We are seeking a highly skilled Technical Support Engineer to join our production team in Airdrie, Canada. In this role, you will be responsible for providing technical support to our clients and ensuring the smooth functioning of our software products. You will work closely with our development and customer service teams to troubleshoot and resolve technical issues, as well as provide training and guidance to clients on how to use our products effectively.

Key Responsibilities:
- Respond to technical support inquiries from clients via email, phone, or our online support system
- Troubleshoot and resolve technical issues related to our software products
- Collaborate with our development team to identify and resolve any bugs or glitches in the system
- Conduct product trainings for clients to ensure they are utilizing our products to their full potential
- Maintain accurate and detailed records of all support inquiries and resolutions
- Stay up-to-date with the latest updates and features of our software products to effectively assist clients
- Continuously improve and streamline our technical support processes to enhance customer satisfaction

Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Minimum of 2 years of experience in technical support or a similar role
- Strong knowledge of software troubleshooting and debugging
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
- Experience with customer service and providing training or demonstrations is a plus
- Knowledge of recruitment industry and applicant tracking systems is a plus

Contract Details:
This is a full-time, permanent position based in Airdrie, Canada. The working hours are Monday to Friday, 9am to 5pm. We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company.

If you are a highly motivated and technically skilled individual with a passion for providing exceptional customer support, we want to hear from you Apply now to join our dynamic and innovative team at Manatal Tech Team Account.

  • Design Engineer

    2 weeks ago

    Airdrie, Alberta, Canada Prolium Full time $80,000 - $120,000 per year

    Prolium Industries is a fast-emerging Oil & Gas service company that specializes in the repairs of Above Ground Storage Tanks. Our Operations team is currently working on projects located across the country from British Columbia to Newfoundland, with Alberta being the core of our operation. We have a reputation for excellence, and we are looking for...

  • Substation Physical Design Engineer

    2 days ago

    Airdrie, Alberta, Canada WSP Full time $80,000 - $120,000 per year

    DescriptionThe Opportunity:Our Power subsector, a key component of WSP's ERI (Energy, Resources and Industry) sector, supports clients from coast to coast. Over the decades, we have developed a comprehensive range of services, including technical study preparation in niche areas, project management, detailed design, and site services. Our expertise is widely...

  • Substation Physical Design Engineer

    6 days ago

    Airdrie, Alberta, Canada WSP Full time $120,000 - $180,000 per year

    The Opportunity:Our Power subsector, a key component of WSP's ERI (Energy, Resources and Industry) sector, supports clients from coast to coast. Over the decades, we have developed a comprehensive range of services, including technical study preparation in niche areas, project management, detailed design, and site services. Our expertise is widely recognized...

  • Engineering Operations Technician

    2 days ago

    Airdrie, Alberta, Canada Amazon Full time $60,000 - $100,000 per year

    At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand The Cloud in Canada, this is your chance to make history.Amazon is currently hiring Building Technicians to support our data centers. The Building...

  • OTSG Project Engineer

    1 week ago

    Airdrie, Alberta, Canada Propak Systems Ltd. Full time $80,000 - $110,000 per year

    Key Responsibilities:Work independently and with teams to manage projects in the design of once-through steam generatorsProvide technical direction and coordination of multi-discipline functions or areas within the project scope encompassing engineering, drafting, procurement, fabrication, construction, and commissioning (as applicable)Project...

  • Senior Substation Design Engineer

    2 days ago

    Airdrie, Alberta, Canada WSP Full time $120,000 - $180,000 per year

    DescriptionThe Opportunity:Our Power subsector, a key component of WSP's ERI (Energy, Resources and Industry) sector, supports clients from coast to coast. Over the decades, we have developed a comprehensive range of services, including technical study preparation in niche areas, project management, detailed design, and site services. Our expertise is widely...

  • Engineering Operations Technician

    13 minutes ago

    Airdrie, Alberta, Canada myGwork - LGBTQ+ Business Community Full time US$60,000 - US$110,000 per year

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.*DESCRIPTION:*At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven...

  • municipal engineering technologist iii

    2 days ago

    Airdrie, Alberta, Canada City of Airdrie Full time $75,000 - $115,000 per year

    About Us:As one of the fastest growing cities in Alberta, the City of Airdrie is a recognized leader in building a vibrant and sustainable community through innovation.At the City of Airdrie, incredible opportunities happen every day in a flexible work environment that is tailored to each department. Our inclusive culture and values create a workplace where...

  • Sr. Automation Specialist

    2 days ago

    Airdrie, Alberta, Canada Propak Systems Ltd. Full time $80,000 - $160,000 per year

    Closing Date: Until suitable candidate is foundLocation: Airdrie, ABPropak Systems Ltd., an established leader in engineering, fabrication and construction of gas compression and processing facilities for the energy industry, is seeking a Senior Automation Specialist/Engineer to join our Electrical Engineering Department at our Airdrie office.The Senior...

  • Automation Specialist

    4 days ago

    Airdrie, Alberta, Canada Propak Systems Ltd. Full time $90,000 - $120,000 per year

    Propak Systems Ltd., an established leader in engineering, fabrication and construction of gas compression and processing facilities for the energy industry, is seeking an Automation Specialist to join our Electrical Engineering Department at our Airdrie office.The Automation Specialist must complete advanced, complex, and confidential tasks requiring strong...