Food Service Helper

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Food Service Helper - National Capital Region

Reference number:
DND25J

Selection process number:
25-DND-EA-NAST

National Defence

Ottawa (Ontario), Gatineau (Québec)

GS-FOS-02

$22.32 to $24.30 per hour

For further information on the organization, please visit National Defence

We invite you to watch this short video (2.5 minutes) to learn more about how to submit your job application online: Cracking the Code

Why work at the Department of National Defence? Click here to find out: Reasons to work at the Department of National Defence

Closing date: 18 December :59, Pacific Time
Who can apply:
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Apply online
Update:
Please note that the waves initially scheduled for September 22, 2025 and November 17, 2025 have been replaced by a single second wave of applications, which will take place on October 20, 2025.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

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When you apply to this selection process, you are not applying for a specific job, but to an inventory for current and future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

On August 25th, 2025 we will be pulling applications to fill immediate needs in the following locations:

Ottawa

Gatineau

Apply before this date to be considered for our immediate vacancies.

The second round of applications will be collected from this process on October 20th, 2025.

Please note that candidates will only be assessed once, and repeat applications to the inventory will not be considered.

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PLEASE NOTE: If you previously applied to selection process number 24-DND-EA-NAST in November 2024 and were found essentially qualified, you do not need to re-apply to this process.

Please note that our assessments will require the use of technology, including email, as part of the process. However, we are committed to ensuring equal access for everyone. If you do not have access to the necessary technology or face any challenges, we are happy to provide accommodations to support your participation. Please feel free to reach out, and we will work with you to find a solution that meets your needs.

This advertisement is for the locations listed above only. Please refer to our other posters for different locations.

Please note that "See resume" responses will not be accepted.

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INTEREST IN OTHER LOCATIONS

In support of mobility and accessibility, we invite those who are interested in indeterminate opportunities and able to work onsite from Department of National Defence locations other than those listed on this poster, to apply on the regional selection processes for those locations. (Pro-tip: you may cut and paste your answers).

Selection Processes
24-DND-EA-NAST Pacific)

24-DND-EA-NAST Eastern)

24-DND-EA-NAST Ontario)

24-DND-EA-NAST Prairies)

24-DND-EA-NAST Atlantic)

25-DND-EA-NAST Borden)

Candidates who apply on various regional posters will only be assessed once. Results of this assessment will be applied to each individual process, if more than one application is submitted.

The information you will be providing in this application must be true and may be verified. Any false information may result in the rejection of your application and/or not hiring you. Please only check off the locations that you are truly willing and able to work from. We value honesty. Choosing a location that you are not truly willing and able to work from slows down the process and impacts our ability to staff positions within the Department. Any false information provided on a location of interest may result in your removal from this process.

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How does this work?

Step 1: Read the entire advertisement. Want to join our team? Let us know you're interested Click "Apply online."

Step 2: Tell us about you Attach your resume and answer the screening questions in the online application.

Step 3: We will carefully review all of your qualifications. If your talent matches one of our immediate or upcoming opportunities we may contact you for further information or assessment.

Creating an environment where diverse perspectives are valued begins with self-declaration. Count yourself in and self-declare by identifying to which employment equity group(s) you belong to. In order to self-declare, please ensure to indicate this by checking off the appropriate box within the online application as part of the Employment Equity section.

Duties

As a Food Service Helper, Some Duties May Include
Assisting in the preparation of food, independently or as part of a team;

operating cash registers/Point of Sale Terminals to collect meal charges from clients;

assisting in the receiving, unloading, and storage of food items;

cleaning, and maintaining food service facilities.

Work environment

Working in Canada's National Capital Region means being at the heart of the country's public service, surrounded by natural beauty, rich culture, and a strong sense of purpose. It's a region where bilingualism thrives, career opportunities are diverse, and life balances professionalism with access to parks, trails, and cultural institutions. Whether you're contributing to national policy, growing in the tech sector, or enjoying the scenic Rideau Canal or Gatineau Park, the NCR offers a meaningful and enriching place to live and work.

Be part of a team that plays a vital role in providing Food Service Helper services to the Department of National Defence. If you take pride in your work and are passionate about delivering excellent service, we want to hear from you

Don't miss this opportunity to contribute to the success of the Canadian Armed Forces and grow your career with DND. Apply now

Intent of the process

We have immediate needs in Ottawa (ON) and Gatineau (QC).

A pool of partially or essentially qualified candidates may be established through this process and used to staff identical or similar positions with various employment tenures (temporary and permanent), various language profiles, operational requirements, and conditions of employment at the Department of National Defence, in Ottawa (ON) and Gatineau (QC) only.

Please note that all positions are on-site, and you will be expected to work in person for the entire duration of your scheduled hours.

Positions to be filled:
Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

 Essential qualifications are qualifications that you must meet in order to be considered for the position. This means that when you apply, your application must clearly demonstrate how you meet the experience listed below.

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Essential Experience
EX1. Experience working as part of a team (Note: A team can be formal or informal, such as project groups,volunteer efforts, student collaborations, sports teams, family businesses, creative collectives, or virtual teams.)

Our hiring team values experiences gained through work, volunteering, school, and community involvement. Candidates are encouraged to highlight their diverse background as we will consider experiences gained through a phases of the selection process.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset qualifications are qualifications that may be required for a position. If you possess any of the qualifications listed below, please clearly demonstrate how you meet the qualification in your application.

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ASSET OCCUPATIONAL CERTIFICATION

AOC1. Possession of a valid recognized food safety certificate (based on the location of the position being staffed).

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Asset Experience
AEX1. Experience working in a food service environment.

AEX2. Experience in food preparation, storage, sanitation or food safety practices.

AEX3. Experience operating a Point of Sale Terminal (POST) or performing cashier duties.

AEX4. Experience in supervision.

AEX5. Experience working or volunteering in a mixed civilian and military environment.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

• English essential
• French essential

Information on language requirements

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COMPETENCIES

C1. Demonstrating integrity and respect

C2. Thinking things through

C3. Working effectively with others

C4. Dependability

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Abilities
AB1. Ability to follow food safety procedures.

AB2. Ability to consistently demonstrate attention to detail.

The following may be applied / assessed at a later date (may be needed for the job)

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ASSET COMPETENCIES

AC1. Communication*

• Overall conduct and communications, including email correspondence, throughout the entire process may be used in the assessment of AC1. Communication.

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ORGANIZATIONAL NEEDS

The Department of National Defence is committed to creating a diverse and inclusive team that reflects Canada's population. To achieve a representative workforce, selection may be based on qualified candidates self-declaring as belonging to one or more of the designated groups: Indigenous Peoples, members of visible minorities, persons with disabilities, and women. We encourage you to indicate if you belong to any of the designated groups when you apply.

Information on employment equity

As means to support our military families and linked with the Department of National Defence priorities, consideration may first be given to the spouses or common-law partners of serving Canadian Armed Forces (CAF) members.

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Operational Requirements
Willing and able to work overtime on short notice.

Willing and able to do shift work, including weekends and holidays.

Conditions of employment

Reliability Status security clearance

• Willing and able to lift, push, pull and carry 20 kilograms.
• Willing and able to stand for prolonged periods of time.
• Willing and able to wear and utilize Personal Protective Equipment (PPE) in compliance with safety regulations.
• Willing and able to complete a valid food safety program (based on the location of the position being staffed).
• Strict adherence to the Department of National Defence and Canadian Forces Code of Values and Ethics, Values and Ethics Code for the Public Sector, Directive on Conflict of Interest, and Defence Administrative Orders and Directives (DAOD , Conflict of Interest.

Copy and paste these links in your browser for more information:

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Other information

The appointed candidate must meet all essential qualifications and conditions of employment and be administered the Oath before being appointed to the position. Administration of the Oath concerns individuals appointed from outside the public service.

Persons are entitled to participate in the appointment process in the official language of their choice.

Our organization will only accept on-line applications for this opportunity. Please click "Apply online" to submit your application. If there are limitations or special circumstances preventing you from submitting your application via the GC Jobs online portal, you must contact us and receive approval to apply via an alternate means PRIOR to the closing date.

Depending On The Position Being Staffed
Additional qualifications, operational requirements and/or conditions of employment may be required

Varying degrees of breadth and depth of experience may be deemed essential

Asset Qualifications May Be Invoked As Essential Qualifications
You may be contacted and asked to submit information or be further assessed

Applicants who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the applicants. Your overall conduct and communications, including email correspondence, may be used in the assessment of qualifications and competencies.

To ensure the integrity of the selection process, the content and questions of the assessment must remain confidential. Please do not discuss or share the assessment content with anyone, including other candidates. You must complete the assessment, including screening questions, by yourself, without the help of others, including the use of unapproved internet resources and artificial intelligence (such as ChatGPT or any other forms of artificial intelligence). Plagiarism and the use of artificial intelligence is strictly prohibited throughout the entire process and suspected non-compliance will be investigated. Any violation may result in potential consequences which could include your elimination from this selection process.

If, at any point in this process or upon qualifying in this process, your Values and Ethics do not align with that of the Department of National Defence and Canadian Forces Code of Values and Ethics and Values and Ethics Code for the Public Sector, you will be eliminated from further consideration in this process. (Copy and paste these links in your browser for more information: AND )

Appointment decisions may be based on one or more of the following criteria:

Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team;

Matching of the individual's experience or qualifications to the specific duties of the position being staffed;

Depth, breadth, type of work-specific experience;

Level/degree of one or more competencies/qualifications;

Organizational Needs

Preference

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.
Contact information

National Advertised Staffing Team DNDAdvertisedProcesses-

Apply online