Ramp Agent

Executive Flight Centre Aviation Ltd. ("EFC Aviation" or "EFC") has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC is part of a national aviation platform which offers a diverse range of services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC takes pride in being an equal opportunity employer committed to the principles of employment equity. We value diversity in our workforce and have made a commitment to ensure equitable representation of women, indigenous peoples, persons with disabilities and visible minorities at all occupational levels within our workforce. We believe that the diversity of our employees strengthens the company and furthers both individual and company successes. EFC is committed to inclusivity, equity, and accessibility in the selection of our teams and throughout employment. If you require accommodation during the recruiting process, please let us know.

Our Albian location is seeking an experienced Ramp Agent, Level 1 to support our diverse operations. This is a full-time rotational position with 14 day on/off shift schedule. Flights from Calgary or Edmonton and camp accommodations are provided.

Description:

Reporting to the Aerodrome Supervisor, the Ramp Agent, Level 1 performs all ground handling operations and supports airfield operations and customer service as required in a safe and efficient manner.

Responsibilities:

• Perform ground handling and ramp services responsibilities according to the EFC corporate standards, including:

o Marshall and chock, load and unload aircraft according to procedure;

o Connect and disconnect AC/DC power carts and heat carts;

o Aircraft movement, placement, and storage;

o Ramp services, including operations and maintenance of various types of ground service and light equipment;

o Housekeeping;

• When required, assist team with any and all responsibilities including passenger movement, facilities, etc.
• Ensure compliance with all legislative, industry and customer standards including Transport Canada, Occupational Health and Safety and CNRL's safety and site regulations.
• Direct passengers on the apron as instructed by customer service agents;
• Assist with runway and field maintenance, primarily on the apron and around the building entrances, for snow clearing and light field maintenance duties as required.
• Track and maintain inventory levels of runway chemical, deice chemical, sand, field maintenance stores (wafer, spacer, runway lights, etc.).
• Assist Customer Service Agents and/or Luggage Agents as needed.
• Provide services after hours on an on-call/as-needed basis.
• General support activities related to Aerodrome Operations.
• Maintain a tidy and orderly work area, exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure exceptional, courteous and respectful customer service.
• Comply with and participate in EFC's Health, Safety & Environment and Quality programs and initiatives.
• Perform any other duties as required.

Qualifications and Experience:

• Previous aviation Ramp Agent/Aerodrome operations experience.
• Valid class 5 driver's license and clean Driver's Abstract. No restrictions permitted.
• Able to meet all required pre-employment and site access screening including, but not limited to, Common Safety Orientation (CSO), Site Safety Orientation and Drug & Alcohol test.
• EFC and CNRL required theoretical and practical training (i.e. WHIMS, AVOP, DG Cargo, etc.).
• EFC on the job training for Ramp and Ground Handling Operations policies, procedures and practices.
• Knowledge of Microsoft Office, Excel and Word.
• Able to effectively communicate both verbally and in writing.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• A strong work ethic and positive team attitude.
• Able to work in inclement weather conditions, overtime and extended shifts.
• Able to lift or move up to 60 lbs.
• Highly motivated and able to work with minimal or no supervision in a fast paced environment.
• Able to multi-task and establish priorities in a dynamic and changing environment.
• Professional, punctual, and diligent.
• Able to work collaboratively as a productive member of the EFC Team.

What EFC can Offer?

• Competitive compensation.
• A fun and exciting working environment.
• A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
• Extended Health and Dental Benefits with minimal premiums.
• An incredible work environment focused on hard work, fun and celebrating our successes.
• A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.
• Career development and advancement opportunities across our national aviation platform, with roles available in cargo, fuel operations, airports, aerodromes, administration, sales, accounting, human resources, safety, and training.

Please visit our web site at for a complete description of our company and to view other career opportunities.

We thank all applicants for their interest in EFC Aviation; however, only candidates selected for interviews will be contacted.

INDALL