Collections Account Manager
2 weeks ago
The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role.
Responsibilities- Responsible for the early-stage collections on majority commercial and some consumer accounts.
- Prioritizes collections of accounts within team.
- Identifies process gaps and recommends solutions for improvements.
- Problem solves a solution for early defaults and collapses and presents to management.
- Responsible for reducing the collapse rate.
- Track and report (excel and qualitative feedback) on work queue results.
- Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
- Responsible for operational issues.
- Performs other duties as assigned.
- 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
- Ability to speak Spanish fluently in a professional setting.
- Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
- Strong communication skills – listening to customers and understanding their situation
- Excellent phone etiquette
- Strong written communication through email
- Excellent questioning and probing skills.
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Collections Account Manager
2 weeks ago
Mississauga, Ontario, Canada Ritchie Bros. Full timeJob DescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role.ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer...
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Collections Account Manager
1 week ago
Mississauga, Ontario, Canada RBGlobal Full timeDescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer accounts.Prioritizes collections of...
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Collections Account Manager
1 week ago
Mississauga, Ontario, Canada RBGlobal Full timeDescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer accounts.Prioritizes collections of...
-
Collections Account Manager
1 week ago
Mississauga, Ontario, Canada RBGlobal Full timeDescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role. ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer...
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Collections Account Manager
2 weeks ago
Mississauga, Ontario, Canada Ritchie Bros. Full timeJob DescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role.ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer...
-
Collections Account Manager
2 weeks ago
Mississauga, Ontario, Canada RBGlobal Full timeThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role.
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Collections Account Manager
2 weeks ago
Mississauga, Ontario, Canada Ritchie Bros. Full timeAbout UsRB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of...
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Collections Account Manager
2 weeks ago
Mississauga, Ontario, Canada RB Global Inc. Full timeThe Collections Account Manager will collect outstanding balances on various RB Global platforms, and monitor and provide timely and effective resolutions to post-sale and all outstanding accounts (buyer & seller). This is a hybrid role based out of our Mississauga, ON office.Responsibilities:Follow up on financing files with RBFS and 3rd party...
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Collections Account Manager-Bilingual
1 week ago
Mississauga, Ontario, Canada RBGlobal Full timeDescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer accounts.Prioritizes collections of...
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Collections Account Manager-Bilingual
2 weeks ago
Mississauga, Ontario, Canada Ritchie Bros. Full timeAbout UsRB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of...
