Chief Operating Officer

Support a sustainable future for multi-family residential communities, commercial environments and investment properties

Tribe Property Technologies is a leading provider of tech-elevated solutions for Building, Managing, and living in multi-family residential communities and investment properties. Today, they are one of the largest Rental and Condo Management Companies in Canada. With their commitment to reputation, transparent reporting, and seamless communication, they have grown exponentially to manage over 50,000 homes across Canada.

Their solutions support the entire lifespan of a building – from start to finish - combining human interaction, access and data to support a sustainable future for multi-family residential communities, commercial environments and investment properties:

• Build - Pre-occupancy, post-construction and warranty solutions to support building completion and facilitate handover to owners and property managers.
• Manage - services and technologies that drive operational efficiencies and streamline service delivery for Managers, Councils/Boards and Owners.
• Live - Tools and services to elevate daily living needs in multi-family residences and build community – from bookable amenities to a digital marketplace for residents.

With the growth of the business nationally and in particular in Ontario, their executive team is looking to add a strong operational leader with industry expertise as our new Chief Operating Officer (COO). Based out of the Toronto office and reporting to the CEO, the new COO is a strategic and operational leader responsible for translating Tribe's vision into scalable execution. With a national perspective, this role oversees all core business functions, drives performance improvement, and fosters a values-aligned culture across the organization. The COO partners closely with the CEO and executive team to ensure Tribe delivers exceptional service, operational excellence, and sustainable growth.

For more information on Tribe, please visit

COO focus:

• Strategic & Tactical Execution - Develop and implement hands-on operational strategies that align with Tribe's mission and growth objectives. Lead cross-functional initiatives to improve efficiency, scalability, and profitability. Balance long-term vision with short-term execution across divisions.
• Operational Oversight - Oversee day-to-day operations across tech-back property management services. Ensure the successful integration of new acquisitions and business units by identifying and leveraging areas of best practice, driving continuous improvement in processes, systems, and service delivery and implementing change management practices.
• Financial Stewardship - Collaborate closely with the CFO to budget, forecast, and make financial plans across various functions. This hands-on involvement ensures that financial strategies are aligned with the organization's goals and objectives. Identify key profitability drivers and implement performance enhancement strategies.
• Technology & Innovation - Introduce initiatives that leverage platform and tool adoption, such as artificial intelligence, to streamline and enhance service delivery and strengthen internal collaboration, while maintaining Tribe's position as a leader in property technology.
• Leadership & Culture - Build and grow high-performing teams across regions and functions. Recognize the sensitivities in merging cultures and people between Tribe and the acquired new businesses across all provinces and nationally.
• Business Development – Drive business development initiatives to expand the client base and achieve revenue goals.

Who are we looking for?

On behalf of our client, we are looking to speak with strategic and operational leaders with deep experience in tech-backed service delivery, with a preference towards property management and real estate services. This individual should possess the ability to translate executive vision into actionable plans, drive performance across departments, and foster a culture of accountability and innovation. Experience in managing complex operations, such as client accounting, strata, and rental divisions, along with a deep understanding of digital platforms and transformation initiatives, is favourable. We are looking for someone with strong business acumen but also high EQ to oversee a diverse and complex range of stakeholders.

Other requirements include:

• Able to demonstrate strong financial acumen, including budgeting, capital allocation, and identifying profitability drivers, while collaborating with the CFO to ensure fiscal discipline and strategic alignment. This partnership is key to maintaining operational integrity and supporting Tribe's growth objectives.
• Comfortable integrating acquisitions, leading diverse business units, and collaborating with leadership teams.
• Exceptional business development experience – comfortable identifying, connecting and negotiating new business to drive revenue targets.
• Thrive in fast-paced, growth-oriented environments and demonstrate agility in adapting to change while maintaining operational excellence.
• Proven track record of building and leading high-performing, cross-functional teams that align with core values.
• Ethical leadership, humility, and a strong cultural fit are non-negotiable traits.
• Education in a related field with accounting and financial courses included as part of the education. Education needs to be complemented by over 10+ years of management experience in a related industry and operational role. Experience in multi-family rentals would be an asset – condo experience would also be welcomed.

We are looking for a COO candidate who can be a collaborative partner to the CEO, capable of managing internal execution while supporting strategic initiatives across the organization. Their leadership should inspire trust, drive innovation, and contribute meaningfully to Tribe's mission to provide the most comprehensive suite of products and services for building, managing, and living in residential communities.

Please note the new COO will be based out of Toronto. Therefore, candidates must have a valid Canadian work permit and experience working in Canada at a senior level.

Compensation

Tribe offers a competitive salary range for this role that is based on experience, ideally within the $200k to $230k range based on experience. There is also a firm performance-based bonus and 4 weeks' vacation. Tribe's benefits package is offered through Canada Life with up to a 100% contribution model and an employee health spending account. Tribe offers a hybrid work model that offers flexibility based on the employee and organizational needs.

Just as rewarding, you will be part of a dynamic team growing nationally.

Interested?

Tribe Property Technologies has partnered with Bridge Strategies to fulfill this important hire. To be considered for this role, please apply by sending your resume and cover letter directly through this link - if you can send both documents in one, that would be preferred. In the cover letter, please highlight why you think you are a good fit for the role and the Tribe team, as well as your experience of acting as the operational point of contact across various functions on key projects and initiatives.

Bridge Strategies was founded on the basis that all applicants deserve respect and care when they apply for jobs. All applications will be reviewed with care, and we look forward to hearing the personal journey and story of those applicants whose backgrounds best match the needs of our clients. All other applicants will be informed of the status of their application within days of applying. If you have not heard back from us within a week of the submission of your application, please don't hesitate to contact us for an update.