Sr. ServiceNow Developer- SIR

ServiceNow Developer - SIR & VM

Following rapid expansion of new name clients into the Fujitsu SaaS ServiceNow practice, we are seeking a ServiceNow Developer with a proven record of successful 

ServiceNow engagements relating to implementation and support of the Security Incident Response (SIR) and Vulnerability Response (VR) modules.

 

Role and Accountabilities:

We are seeking an experienced and detail-oriented ServiceNow Developer with strong expertise in the Security Operations (SecOps) suite, particularly Security Incident Response (SIR) and Vulnerability Response (VR) modules. The ideal candidate will be responsible for hands-on development, customization, and integration of SecOps modules to enhance our organization's cybersecurity capabilities. This role requires hands-on expertise in ServiceNow configuration, scripting, and integration, with a deep understanding of security processes and tools.

Candidates will be experienced in leading ServiceNow engagements end to end. In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:

•    Configure, develop, and support ServiceNow modules, including:

•    Design, develop, and configure solutions within the Security Incident Response (SIR) and Vulnerability Response (VR) modules in ServiceNow.

•    Build and maintain scripts (Business Rules, Script Includes, UI Actions, Client Scripts) using JavaScript and Glide APIs.

•    Integrate ServiceNow with external security tools (e.g., Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.).

•    Automate SecOps workflows and create orchestration playbooks to improve incident and vulnerability handling.

•    Work closely with security, infrastructure, and ServiceNow teams to gather requirements and deliver high-quality solutions.

•    Troubleshoot and resolve issues related to the SecOps modules and integrations.

•    Maintain technical documentation, including configuration guides and development standards.

•    Participate in code reviews, unit testing, and deployment activities.

•    Participate in user training and provide post-implementation support.

 

Skills and Experience Requirements:

•    5–7 years of ServiceNow development experience, including 2–3 years with SecOps modules (SIR and VR).

•    Proficient in ServiceNow development including scripting (JavaScript, Glide), UI customization, and REST/SOAP integrations.

•    Strong understanding of security operations, incident response processes, and vulnerability management.

•    Experience with third-party tool integrations relevant to security operations.

•    Familiarity with CMDB, ITSM, and ITIL best practices.

•    Strong analytical and problem-solving skills.

•    Ability to work in agile development environment.

•    Strong analytical, communication, and client-facing skills.

•    Ability to work in agile and fast-paced environments.

•    Excellent problem-solving and analytical skills.

•    Excellent written and oral communication skills.

 

Skills and Certifications

•    ServiceNow certifications - Service Now System Administrator CSA. 

•    Certified Implementation Specialist – Security Incident Response (SIR)

•    Certified Implementation Specialist – Vulnerability Response (VR)

•    ServiceNow Certified Application Developer

•    ITIL v3 or v4 Foundation Certification

•    Excellent analytical and problem-solving skills

•    Excellent verbal and written communication skills

•    Strong presentation development and Customer Presentation skills.

•    Successful teamwork experience & demonstrated leadership abilities.

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition.  This has been the foundation of Fujitsu's success since its inception.  In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value.  Fujitsu wants innovators like you

At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity.  Qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, ethnic or national origin, citizenship, political belief, social condition, family, marital or civil status, genetics, disability, age, veteran status, or conviction of an offence that is unrelated to employment. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.