Senior Endpoint Engineer

Job Overview:

Coursera is seeking a Senior Endpoint Engineer to design, manage, and continuously improve our global endpoint ecosystem across a Mac and Windows environment (~95% Mac / 5% Windows). You will take ownership of architecting, building and evolving our endpoint architecture to meet the needs of a heavily remote, constantly evolving, modern workforce. In this role you will architect and implement scalable solutions to complex challenges spanning endpoint management, identity, and cloud applications—filling a critical technical void within Corporate IT.

A key focus will be balancing strong endpoint security with exceptional usability, ensuring that our workforce has seamless and secure access to the tools they rely on.

If you are motivated by building reliable & scalable systems, and owning the full lifecycle of modern endpoint architecture, this role offers the opportunity to shape Coursera's environment for years to come.

Responsibilities:

• Own, design & manage all aspects of endpoint management across our fleet of corporate owned and BYOD devices
• Monitor and maintain endpoint compliance including OS patching, 3rd party patching, device security, enrollment automations, system settings & more
• Manage and configure device authentication using technologies like platform SSO or Jamf Connect
• Ensure the ongoing success of our ZeroTouch environment for both Mac & Windows devices to ensure our users have an excellent experience from the moment they receive a new device.
• Assist in the identification and remediation of potential security threats across all endpoints (both corporate owned and BYOD)
• Integrate existing endpoints with broader IT systems such as ServiceNow, Palo Alto Networks, SentinelOne, Okta, Google & more.

Qualifications:

• 5+ years of experience managing and securing endpoint devices in an enterprise environment using Jamf Pro & Microsoft Intune (or similar).
• Experience managing zero touch environments using both ADE & AutoPilot
• Experience working with API's & scripting languages such as Bash, Python or PowerShell.
• Experience with different device management technologies and a wide range of mobile and computer OS's
• Proven experience communicating with end-users and providing top notch customer service

Nice to haves:

Top notch problem solving skills with the ability to both identify and provide both short term and long term solutions.

• Strong written & verbal communication skills
• Experience with Networking both on prem & remote
• Experience with Cloud identity providers and the evolving technologies around identity and access management
• Experience with automation frameworks and platforms such as Workato, Okta workflows or similar.
• Experience with Infrastructure as Code

Compensation:

This role is available in the following US Pay Zones:

US Zone 3: $114,400 - $151,000

US Zone 4: $106,400 - $140,000

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

• US-Z1: Bay Area
• US-Z2: NYC and Seattle Metro
• US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
• US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Canada:

Coursera offers competitive pay and fair compensation practices across all regions. Job titles may span multiple career levels, and the targeted hiring base salary range for this role in Canada is $96,000 - $132,000 CAD. Actual compensation will depend on factors such as experience, education, transferable skills, business needs, and location. This range may be adjusted over time and may include eligibility for variable pay, equity, and comprehensive benefits.

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