Current jobs related to Manager, Client Implementation - Montreal, Quebec - RBC

  • Customer Implementation Manager

    2 weeks ago

    Montreal, Quebec, Canada Swapcard Full time

    MissionThe CIM Team Lead plays a central role in transforming the Implementation function into a true consulting practice within the Customer Organization.They guide CIMs in evolving from execution-driven implementers to consultative experts who deliver measurable client success, efficiency, and value.As part of this transformation, the CIM Team Lead...

  • Implementation Project Manager

    2 weeks ago

    Montreal, Quebec, Canada LivingSafe Full time

    DESCRIPTIONLivingSafe is a Montreal-based startup that specializes in the collection, analysis and interpretation of data. With LISA, our non-intrusive smart-monitoring system, we provide accurate, insightful information on seniors' health, safety and well-being to caregivers in real-time. Our mission is to improve the quality of care provided to seniors by...

  • Senior Manager, Strategic Implementation

    2 weeks ago

    Montreal, Quebec, Canada Lightspeed Commerce Full time

    Hi there Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place We're looking for a Senior Manager, Strategic Implementation (Retail), to oversee the successful implementation, expansion, and upgrade of Lightspeed's Key customers. These global teams are part of the...

  • Head of Implementation, Canada

    3 days ago

    Montreal, Quebec, Canada Innovien Solutions Full time

    Our client is investing in its Small Business Services (SBS) organization, and this Head of Implementation is a key leader in that growth. This person will lead technical and administrative teams to drive operational excellence and scale processes to deliver consistent, high-quality client experiences. Partnering closely with Sales, this person will...

  • Implementation Analyst

    1 week ago

    Montreal, Quebec, Canada MaintainX Full time

    MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America,...

  • Senior Manager, Strategic Implementation

    2 weeks ago

    Montreal, Quebec, Canada Lightspeed Full time

    Hi there Thanks for stopping byAre you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right placeWe're looking for a Senior Manager, Strategic Implementation (Retail), to oversee the successful implementation, expansion, and upgrade of Lightspeed's Key customers. These global teams are part of the...

  • Head of Technical Implementation

    5 days ago

    Montreal, Quebec, Canada Solutions Metrix Full time

    Head of Technical ImplementationLocation: Hybrid MontrealReports to:Director of Professional ServicesTeam size:15–20 technical and delivery professionalsRole OverviewThe Head of Technical Implementation will lead our technical delivery team, overseeing CRM implementations, system integrations, and solution design across multiple platforms. This role...

  • Manager, Client Integration

    6 days ago

    Montreal, Quebec, Canada RBC Full time

    Job DescriptionWhat is the opportunity?The RBC Client Integration Manager role is your opportunity to become a critical member of the Implementation and Integration team. A Client Integration Manager's primary focus is on providing tailored advice and integration support to large and sophisticated business clients who are adding new cash management...

  • GB Implementation Lead

    5 days ago

    Montreal, Quebec, Canada Sun Life Québec Full time

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Group Benefits Implementation Specialist

    1 week ago

    Montreal, Quebec, Canada Sun Life Full time $58,000 - $93,000

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

Manager, Client Implementation

2 weeks ago

Montreal, Quebec, Canada RBC Full time

Job Description
What is the opportunity?
The RBC Manager, Client Implementation (Trade) role is your opportunity to become a critical member of the Implementation and Integration team, where you'll drive exceptional client experiences for highly sophisticated businesses. Your primary focus will be leading commercial and corporate clients through the end-to-end implementation and integration process, ensuring seamless delivery of tailored solutions for core trade products. This includes tailored planning, disciplined project oversight and proactive communications with business clients.

This opportunity is ideal for individuals who thrive in a team environment with a collaborative focus on delivering an exceptional client experience. Previous work experience in the financial services industry with a focus on trade finance and a high level of comfort interacting with clients are important for success in this role.

What will you do?

  • Develop a deep understanding of the core trade product suite with an understanding of how each product can enable large and complex businesses to meet their specific needs.
  • Analyze client's product requirements to understand their unique needs to develop and execute a tailored implementation plan.
  • Lead multiple implementation cases at a time, ensuring client's onboarding and implementation plans progress in accordance with established expectations
  • Effectively engage partners for critical activities in support of the implementation process.
  • Work in collaboration with a broader Implementation and Integration Team in Commercial Banking to identify, plan & deliver an exceptional implementation plan for clients and prospects based on strong knowledge of client's operational requirements.
  • Facilitate a seamless transition to servicing partners upon completing implementation, ensuring clients have clarity and confidence in their products, services and available support.
  • French Language preferred

What do you need to succeed?
Must-have

  • Minimum 3 years of demonstrated excellence in a financial service role that involved client interactions focused on trade finance and/or leading projects
  • Strong critical thinking, communication, and collaboration skills
  • Demonstrated proficiency in business acumen and ability to provide meaningful advice
  • Proven track record of delivering an exceptional client experience
  • Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)

Nice-to-have

  • Post-secondary education at college or university level in business administration or financial management preferred e.g., BBA, B. of Commerce or equivalent work experience

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

Job Skills
Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model

Additional Job Details
Address:
16 YORK ST:TORONTO

City:
Toronto

Country:
Canada

Work hours/week:
37.5

Employment Type:
Full time

Platform:
PERSONAL & COMMERCIAL BANKING

Job Type:
Regular

Pay Type:
Salaried

Posted Date:

Application Deadline:

Note
:
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
*nclusion*
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.