Inside Sales Representative

2 hours ago

Abbotsford, British Columbia, Canada Electrogas Monitors Ltd. Full time

Company Overview:

Electrogas is a rapidly expanding Safety Equipment company which specializes in Gas Detection and Safety Supplies across Canada. We are looking for mature individuals with a strong work ethic and ability to work independently in a professional, fast-paced environment to join our team.

Electrogas has been a family orientated business for over 25 years, with a strong focus on teamwork, communication, and collaborative culture. We're looking for a new team member for the Sales Support Administrator at our Red Deer branch.

Job Overview:

The Inside Sales Representative plays a key role in supporting customers, internal operations, and the external sales team. This position is responsible for delivering excellent customer service at the front desk and over the phone, processing orders and quotes, and maintaining accurate data across ERP and CRM systems. The role also provides essential administrative support to the Outside Sales Representative, helping coordinate customer activities, prepare documentation, and streamline sales processes The ideal candidate is detail‑oriented, customer‑focused, and capable of managing multiple tasks in a fast‑paced environment.

Responsibilities include and are not limited to:

  • Assisting Customers at front desk
  • Answering phones and transferring calls to appropriate parties
  • Assisting customers with their purchasing needs
  • Prepare customer & sales representative's quotes, obtain and fill customer orders
  • Helping with product preparation
  • Assist the Sales Representative in preparing required documents for tenders.
  • ERP & CRM software navigation and data entry
  • Process customer payments
  • Provide information for customer follow ups
  • Educating customers on products
  • Upselling equipment
  • Request, maintain, and assist reconciling of inventory
  • Assist with conducting monthly shop inspections

Qualifications:

  • Multi-Tasking
  • Thrives in a fast paced environment
  • Computer Literate
  • Critical thinking - Problem Solving
  • Industry knowledge an asset
  • Excellent Customer Service Skills
  • Positive work ethic with a keen interest to learn
  • High level of professionalism and good communication skills
  • Current drivers license required

Our company is willing to train the right candidate. We offer competitive salary, and an outstanding benefit package.

Job Type: Full-time

Pay: $47,840.00-$58,240.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match

Application question(s):

  • Do you authorize us to contact your current and/or previous employers for the purpose of verifying your employment history, performance, and qualifications?

Work Location: In person

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