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Aftermarket Customer Service

3 weeks ago

Swift Current SK SH W, Canada Flaman Group Of Companies Full time

Turn Customer Inquiries into Lasting Relationships.

At Flaman, we believe great customer service doesn't stop at the sale. As our Aftermarket Customer Service Representative, you'll be the friendly voice and problem-solver who ensures every customer leaves with a great experience — and comes back again.

What Your Day Might Look Like:

  • Answer calls, emails, and questions from customers with patience and a smile (yes, they can hear it)
  • Help customers with orders, returns, and exchanges, keeping everything accurate and organized
  • Share product knowledge that makes customers feel confident about their purchase
  • Investigate and resolve issues by connecting with other teams to find the best solutions
  • Build the kind of relationships that turn first-time buyers into lifelong Flaman customers

What You Bring to the Team:

  • Previous customer service experience (bonus points if it's in ag or equipment)
  • A knack for problem-solving and clear communication
  • Strong organizational skills and attention to detail
  • Curiosity to learn about our products so you can help customers even faster

Why You'll Love Being Part of Flaman:

  • Competitive hourly pay
  • Comprehensive benefits
  • Pension plan with employer matching
  • Career growth opportunities and a culture focused on Making Things Better

Ready to Make Customers' Day?

Bring your energy, problem-solving skills, and customer-first mindset to Flaman.

Apply today and find your place at Flaman.