Restoration Lead Technician/Supervisor

Restoration Lead Tech/Supervisor — Surrey, BC

$26-$35/hour (based on experience and certifications)

If you are an experienced Lead Restoration tech, this role may be just what you are looking for. On Command is an established business. We won't blow our horn or try to sound like we are the best thing since sliced bread, very company does that in every job ad. We try to be a great company where we respect each other. If you apply for this ad, you know that the work is hard. We are small enough that you can talk to the boss and large enough that our company is secure and offers good things. Our turnover is very low. We are adding this position as we grow, and not simply replacing someone. We would love to meet and talk.

What you'll get

• $26–$35/hour, depending on experience and certifications held

• Extended health & dental - 100% company-paid

• 2 weeks paid leave to welcome your new child (if you're not taking statutory parental leave)

• Ongoing advanced certification training (Paid)

• Leadership and supervisory training (Paid)

• First aid certification and ongoing safety training (Paid)

• Training on Encircle, Xactimate, and other documentation/operations software

• Education allowance for college or university courses of your choice

• Uniforms provided (100%) plus a footwear allowance

• All statutory benefits as required in BC

What you'll do

You'll lead mitigation crews and subcontractors on emergency and scheduled restoration jobs—floods, fires, and other losses—making sure the work gets done right, safely, and on schedule.

• Respond to emergency calls and assess job scope on arrival

• Conduct safety briefings before work begins—crew and subcontractors attend; no exceptions

• Ensure all required WorkSafeBC documentation is posted on site

• Assign tasks and coordinate crew members and subcontractors throughout the day

• Communicate expectations to subcontractors and ensure they follow company safety protocols and standards

• Enforce PPE use, hazard protocols, and WorkSafeBC requirements for everyone on site

• Perform and oversee water extraction, moisture mapping, structural drying, and equipment placement

• Manage mould remediation projects, surface cleaning, and contents handling

• Controlled demolition/tear-out, ensuring proper disposal of damaged material

• Monitor progress throughout the job to ensure IICRC standards, company standards, and WorkSafeBC requirements are followed

• Document work progresses: (photos, moisture readings, daily logs)

• Communicate with customers, adjusters, and project managers—often serving as the main point of contact on site

• Train, mentor, and develop junior technicians

• Complete final walk-throughs and completion reports

• Secure the site at the end of each day

• Coordinate equipment, vehicle readiness, and supply restocking for your team

• Step in and work alongside your team when the job demands it

What you'll need

• Supervisory experience

• WorkSafe Level 2 Abatement worker certificate

• IICRC WRT (Water Restoration Technician) certification — required

• IICRC ASD (Applied Structural Drying) certification — required

• IICRC FSRT (Fire & Smoke Restoration Technician) or AMRT (Applied Microbial Remediation Technician) — preferred

• Minimum 3 years of hands-on mitigation/restoration experience

• Proven experience leading crews or supervising job sites

• Valid Class 5 BC driver's licence with a clean abstract

• Ability to pass a criminal record check

• Strong communication skills—written and spoken English—and a calm, professional presence with customers under stress

• High school diploma or equivalent

Sound like a fit?

Send your resume and a few words about your experience leading crews to with the subject line "Lead Technician — Surrey".

Job Types: Full-time, Permanent

Pay: $26.00-$35.00 per hour

Benefits:

• Dental care
• Life insurance

Work Location: In person