Bakery Supervisor

Italian Centre Shop is currently recruiting for a Full-Time Bakery Supervisor to join our growing team at our Northland Village location: Northland Village Mall, Unit 501, 5111 Northland Drive NW, Calgary, Alberta.

Want to enjoy a free lunch and a yearly bonus?

Join us in our mission to Connect community through food and cultural experience Working at the Italian Centre Shop is like being part of our family. We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job

Here are some of the perks we offer

• Free Lunch with most shifts
• Yearly bonus
• Health Benefits for full time employees
• Opportunities to learn and grow
• Onsite Parking
• Flexible work schedule

Summary

Reporting directly to the Bakery Manager, the Bakery Supervisor ensures that the bakery department is always performing in an effective and efficient manner, minding ICS's policies and procedures for all actions and decisions. Bakery Supervisor supports and follows ICS's mission and values.

DUTIES AND RESPONSIBILITY

Technical Responsibilities

• Supervises and coordinates activities or workers engaged in mixing, dividing, molding, and proofing of dough, and in baking, slicing and wrapping of bread, pastries and other bakery products.
• Ensure the quality of products meets established standards.
• Determine and maintain sufficient levels of inventory to meet customer demand while minimizing investment in inventory.
• Ensure displays are in place.
• Ensure that the Bakery presents a clean and neat appearance, and offers a safe, pleasant, and attractive place to shop.
• Ensure proper inventory methods are understood and being followed.
• Enforces and follows the company's food safety and bakery cleaning and sanitization standards.
• Administrative tasks such as reviewing invoices, ordering, and documenting process and procedures.
• Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.
• Other duties as required.

Financial

• Assists with department plans and budgets, including labour budgets achieved through effective scheduling, measuring results, allocating resources, reviewing progress, and making mid-course corrections as required.
• Assists with payroll for the department.

Team Building

• Builds a strong, cohesive team where employees feel they contribute and are valued.
• Grows their team and empowers employees to make decisions on their own.
• Delegates responsibilities to their employees
• Identifies key performers and provides opportunities for growth, development, and advancement.

Staffing

• Supervises the work of the bakery employees.
• Ensures schedules are completed and posted for employees in a timely manner.
• In conjunction with Human Resources, recruits and selects new bakery staff.
• Holds monthly staff meetings to keep employees informed of operations and company news.

Employee Relations

• Provides employee with regular feedback, coaching & training, and performance evaluation.
• Follows up with staff on any breach of company policy and ensure proper progressive discipline forms are completed.

Training and Development

• Provides standardized training for all new and existing employees, including health and safety.

QUALIFICATIONS

Education

• Alberta Food Handling/Food Safety Certificate required.
• High School or GED from an accredited school system or program is preferred.
• Certified Baker.

Experience

• Minimum four years experience in a bakery environment.
• Past supervisory experience is considered an asset.

Skills and Abilities

• Knowledgeable in commercial bakery equipment
• Excellent listening skills and communication skills, both verbal and written
• Ability to work under pressure, while maintaining a professional image at all times
• Work independently with little direct supervision.
• Have a well-balanced concern for both task and people.
• Ability to delegate duties and responsibilities.
• Have a genuine concern for needs of customers.

WORKING CONDITIONS

• Job requires employee to work a variety of shifts including mornings, days, evenings, weekends and holidays.
• Also required to work with challenging customers and/or situations.
• Tasks are performed in varying temperatures (i.e. near stoves and ovens, in and out of refrigerators and freezers)
• Required to work around baking ingredients such as flour, nuts, etc.

PHYSICAL REQUIREMENTS

• Job requires a variety of standing, walking and sitting.
• Job may include manual and repetitive tasks.
• Lifting up to 22.5 kg/50 lbs.