Engineered Wood Products Designer

 Join the Home Team

Who We Are

Pro Builders Supply Ltd. operates Home Hardware locations in Kelowna, Osoyoos, and Penticton, BC, as well as Canmore, Cochrane, Airdrie, and Olds, AB, supporting a wide range of consumer and contractor home improvement needs. We pride ourselves on providing top-quality building materials and exceptional customer service to contractors and customers alike. We're Pros at helping Pros

We are currently seeking a knowledgeable full-time Engineered Wood Products (EWP) Designer to join our team. This role offers the opportunity to work from our Kelowna, BC location.

About the Role

Reporting to the General Manager, you will play a key role in supporting construction projects by providing expert guidance on engineered wood products, trusses, and building materials. You'll work closely with customers, the contract sales team, and truss design staff to deliver accurate designs, estimates, and project coordination.

This role is ideal for someone who loves problem-solving, enjoys working with builders and contractors, and brings both technical and customer‑service expertise to fast‑paced project environments. Key role responsibilities also include:

Engineered Wood & Truss Design

• Design engineered wood products using specialized industry design software
• Determine project materials, structural requirements, costs, and design options
• Read and interpret residential construction blueprints and specifications

Sales Support & Customer Service

• Provide quotations, process sales orders, and coordinate special orders
• Prepare complete building-material lists and cost summaries
• Track all sales activities, permit leads, and follow-ups to support sales growth
• Cover the contractor sales counter as required

Project Coordination & Production Support

• Prepare cut lists based on design specifications
• Coordinate with yard operations to ensure accurate, on-time deliveries
• Monitor order progress and communicate with clients throughout the project
• Support other branches with engineered wood or truss-related expertise when needed

Internal Collaboration & Administrative Duties

• Work closely with the contract sales team and truss design staff to support project requirements
• Create spreadsheets, documentation, and customer contact records
• Use current pricing lists while negotiating large orders; obtain approvals when required
• Identify cross-selling and referral opportunities across departments
• Participate in special projects assigned by the Contract Sales Manager or General Manager

Here's What We Have to Offer

• Competitive Wage Based on Experience
• Annual Bonus
• Group Health Care Benefits; including Extended, Dental, and Paramedical
• RRSP Matching
• Employee Store Discount
• Training and Education Advancement Opportunities
• Great Team Environment
• Work-Life Balance / Flexibility

Pro Builders is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What We're Looking for in You

Education & Technical Background

• Post-secondary diploma in Architectural Technology, Civil/Construction Technology, Engineering Design, or a related technical or business field (preferred)
• Knowledge and hands-on experience with engineered wood product design and specifications
• Familiarity with AutoCAD or similar design or visual drafting software (required)
• Strong measurement skills and good visual/technical aptitude
• Knowledge of hardware, lumber, and building materials (asset)

Sales, Customer Service & Business Skills

• Minimum 1 year of sales experience
• Exceptional customer service skills with a motivated, patient attitude
• Strong communication and sales abilities
• Retail experience in a building materials or construction-related environment (asset)

Industry & System Knowledge

• Understanding of industry trends, pricing, and local building codes (asset)
• Experience with POS or computer-based inventory/sales systems
• Eager to learn and stay up to date with industry trends and product knowledge

Apply Now to Become Part of the Home Team

If you thrive in a technical, customer-focused environment and enjoy supporting construction projects from concept to completion, we'd love to hear from you

We appreciate your interest and application, but only those selected for an interview will be contacted by our recruitment team.

#HP