Senior Operations Associate

2 weeks ago

Ottawa, Ontario, Canada Computacenter AG & Co. oHG Full time

About the Role

We are seeking a highly organized and proactive Operations Associate to support our Canadian operations team. This role involves a mix of administrative coordination, compliance tracking, and office support. The ideal candidate is detail-oriented, adaptable, and comfortable managing a wide range of tasks across departments.

What you'll be doing

  • Meet Canadian Federal Government Security clearance requirements to obtain secret clearance
  • FSC and DSC security clearance 
  • Manage security clearance processes, presentations and incident reporting and audits.
  • Alarm system – Maintain users and quarterly review 
  • OLG renewal – bi-annual. 
  • Provide executive support including calendar management, meeting coordination, travel arrangements (flight passes, use and purchase), and reminders.
  • Process and approve expense claims and purchase requests using Concur and other systems.
  • Serve as backup for other administrative staff, ensuring continuity of operations.
  • Maintain attendance records, PTO tracking, and staff service recognition.
  • Coordinate office operations including supplies, vendor payments and leasehold improvement tracking.
  • Oversee Controlled Goods compliance including staff vetting and reporting.
  • Support internal documentation workflows including DocuSign and business card requests.
  • Assist with staff events, team-building activities and general office logistics.
  • Respond to ad hoc requests from staff and leadership with professionalism and discretion.

What you have

  • Min. 5+ years of experience in an administrative, operations or executive support role.
  • Advanced knowledge of Canadian Federal Government Security clearance program.
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office Suite; experience with Concur, DocuSign and other business tools is an asset.
  • Ability to handle confidential information and sensitive tasks with discretion.
  • Comfortable working independently while supporting multiple stakeholders.

What you can expect

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in Ontario and Toronto.

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