Assistant Store Manager

Lester's Farm Market is a family-owned and operated farm in St. John's, Newfoundland, that has been in operation since 1994, though the Lester family has been farming in the area for generations. The farm grows over 100 varieties of fruits and vegetables and sells them at their market, which also features a bakery, a garden center, and other local products. The farm offers seasonal activities like a strawberry u-pick, a petting zoo, and fall-themed events, and has expanded from its original 25 acres to 120 acres. About the farm

• Family-run: The farm has been in the Lester family for generations and is currently operated by the fifth and sixth generations, with owners John, Mary, Chris, Brad, and Susan.
• Location: It is located on Brookfield Road in St. John's.
• History: The farm started selling produce directly to consumers in 1994 and has since grown into a large market and agritourism destination.
• Size: The farm has grown from 25 acres to 120 acres.

Overview

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will play a key role in supporting store operations, driving sales, and leading a team to deliver exceptional customer service. This position offers an excellent opportunity for professional growth within a fast-paced retail environment, requiring strong leadership, organizational skills, and a passion for retail management.

Duties

• Assist in overseeing daily store operations to ensure smooth functioning and high standards of customer service
• Support recruiting efforts by interviewing and onboarding new team members
• Manage payroll processing and maintain accurate records of employee hours and performance
• Lead merchandising initiatives to optimize product displays and inventory presentation
• Operate POS systems efficiently for sales transactions, returns, and exchanges
• Handle purchasing decisions to maintain stock levels and negotiate with vendors when necessary
• Supervise staff schedules, assign tasks, and monitor team performance to meet sales goals
• Conduct training and development sessions to enhance team skills and product knowledge
• Implement pricing strategies aligned with company policies and market trends
• Manage cash handling procedures, including balancing registers and preparing deposits
• Develop marketing strategies to increase store visibility and customer engagement
• Ensure compliance with store policies, safety regulations, and company standards
• Perform administrative duties such as bookkeeping, record keeping, and reporting

Requirements

• Proven experience in retail management or supervisory roles with strong leadership skills
• Excellent communication skills, including phone etiquette and interpersonal abilities
• Bilingual or multilingual abilities are preferred to serve diverse customer bases effectively
• Strong organizational skills with the ability to manage time efficiently in a fast-paced environment
• Proficiency in POS systems, merchandising software, and basic math for inventory management
• Experience in recruiting, training & development, budgeting, and sales management is highly desirable
• Ability to handle cash transactions accurately and perform bookkeeping tasks
• Demonstrated ability in negotiation, marketing, and store management strategies
• Supervising experience with a focus on customer service excellence and team motivation
• Knowledge of retail sales techniques, pricing strategies, and promotional activities
• Administrative experience including payroll processing, record keeping, and inventory control

This role requires a proactive leader committed to fostering a positive shopping environment while achieving operational excellence. If you possess the necessary skills and experience outlined above, we invite you to apply for this rewarding opportunity.

Job Types: Full-time, Part-time, Permanent

Pay: $139,139.80-$166,442.53 per year

Expected hours: 40 per week

Benefits:

• Company pension
• Disability insurance
• Employee assistance program
• Employee stock purchase plan
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Store discount

Work Location: Hybrid remote in St. John's, NL A1E 6J4