Personal Lines Account Manager

2 weeks ago


Remote, Canada Stan Darling Insurance Inc. Full time

Personal Lines Account Manager

Join a brokerage with over 80 years of trusted service, a strong team culture, and a commitment to putting customers first. At Stan Darling Insurance, we're growing and looking for an experienced Personal Lines Account Manager to join our dynamic team.

About the Role

As a Personal Lines Account Manager, you'll manage an existing book of business, providing expert guidance and support to our customers. You'll communicate via phone, email, online chat, and in person—helping with policy changes, renewals, cross-selling, new business, billing inquiries, and more. Additionally, you'll contribute to special projects as needed.

What You Bring

  • A passion for delivering exceptional customer service
  • The ability to build and maintain strong client relationships
  • Strong organizational skills and the ability to manage multiple priorities efficiently
  • Sharp attention to detail and active listening skills
  • Problem-solving skills and a proactive mindset
  • Experience using insurance company portals for new business, endorsements, and renewals
  • A desire to stay current on industry changes and build relationships with our insurance partners
  • The ability to work both independently and collaboratively
  • A positive, energetic attitude
  • Comfort with technology and a willingness to embrace change

Why Join Us?

We offer a competitive compensation package, a supportive team environment, and benefits that prioritize your well-being—including a healthcare spending allowance and a minimum of three weeks' vacation. We believe in celebrating our people, so you'll also enjoy perks like your birthday off and opportunities for community involvement.

At Stan Darling Insurance, we're building for the future while staying true to our core values—supporting our team and delivering top-tier service to our customers. If this sounds like the right fit for you, we'd love to hear from you

Stan Darling is an equal opportunity employer, and we're committed to building and inclusive, diverse culture with a mutual respect for all teammates, where equal employment opportunities are available to all applicants and teammates. All employment is decided based on qualifications, merit and business need. If you require any specific accommodations during the recruitment process, please let us know and we'll be happy to work with you to meet your needs.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Work from home

Licence/Certification:

  • Registered Insurance Broker license for Ontario (required)

Work Location: Remote



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