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Senior Technical Program Manager

3 weeks ago

Ottawa ON KK K, Canada Solace Full time

Solace helps companies connect and integrate all of their assets through the power of event-driven architecture. Our technology makes it easy to unlock data silos and capture events occurring across large enterprises; stream information about those events everywhere it needs to be in real-time; and give the apps, AI agents and people who receive it the power to immediately react with decisive actions and smart decisions.

Many of the world's biggest companies trust Solace to modernize their IT infrastructure by embracing trends like AI, cloud and IoT so they can create awesome experiences for their customers, partners and employees.

So, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology—and your hard work

About the Role

This position is for a Senior Technical Program Manager. In this role, you will coordinate complex projects across multiple squads or product areas, acting as a critical bridge between engineering teams, product management, and leadership. You will manage the planning and execution of high-impact technical programs that directly contribute to business goals while fostering Agile practices and coaching teams toward excellence. Your expertise in both technical concepts and program management methodologies will enable you to drive successful feature delivery and influence strategic decisions. You will be a trusted escalation point who brings clarity to ambiguity and ensures that engineering efforts align tightly with broader business objectives.

Are You Someone Who

  • Thrives on coordinating complex, cross-functional initiatives that span multiple engineering teams and product areas
  • Has a passion for Agile methodologies and enjoys coaching teams to adopt and improve their practices
  • Possesses strong technical aptitude and can engage meaningfully in discussions about software architecture, APIs, and development processes
  • Excels at building relationships across organizational boundaries and influencing without direct authority
  • Communicates with clarity and empathy, tailoring messages effectively for diverse stakeholders from engineers to executives

What You'll Do

  • Program Leadership: Track and report on planning and execution of projects, programs, and roadmaps across multiple squads or product areas, ensuring alignment with business strategy
  • Cross-Functional Coordination: Collaborate closely with engineering teams, product managers, architects, and leadership to orchestrate successful feature delivery and product launches
  • Agile Coaching and Process Excellence: Influence and mentor teams in Agile practices (Scrum, Kanban, etc.), driving continuous improvement in development processes and helping teams achieve higher performance
  • Escalation Management: Act as a project and product escalation point, working with engineering and leadership teams to resolve blockers and deliver solutions to complex challenges
  • Strategic Alignment: Ensure engineering projects and priorities align with and support broader business goals, balancing customer needs, strategic impact, and competing priorities
  • Risk Management: Proactively identify, assess, communicate, and mitigate program risks and dependencies across complex, multi-team initiatives
  • Process Improvement: Champion best practices in project management tools, reporting, analytics, and business intelligence; identify trends and drive organizational improvements

What You Bring

Required Qualifications

  • 8+ years of experience in technical program management, project management, or related roles
  • Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent practical experience)
  • Certification in Agile methodologies (CSM, PMI-ACP, Agile Coach, etc.) or project management (PMP)
  • Proven track record coordinating complex projects across multiple engineering teams and product areas
  • Strong understanding of software development lifecycle (SDLC) and Agile methodologies (Scrum, Kanban, SAFe, etc.) with demonstrated experience coaching teams in Agile practices
  • Excellent stakeholder management skills with ability to influence senior leaders and drive consensus across diverse groups
  • Demonstrated ability to identify and mitigate risks in complex, multi-faceted programs

Preferred Qualifications

  • Experience managing programs in emerging technology spaces
  • Track record of driving organizational change and process improvement initiatives
  • Strong technical writing skills and ability to create compelling presentations and reports
  • Empathetic relationship-builder who fosters positive, collaborative work environments
  • Strategic thinker who approaches complex challenges with maturity and a solutions-oriented mindset

Why You'll Love Working at Solace

At Solace, we're all about smart people, meaningful work, and good vibes.

  • Work with brilliance – Our team is packed with some of the sharpest minds in the industry.
  • Balance matters – We believe work should fit into your life, not the other way around.
  • Hybrid-first – Flexibility is built into how we work, so everyone feels included and empowered.
  • Values-driven – We live and breathe our core values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience.
  • Growth mindset – Our training programs are designed to help you level up, fast.
  • Customer Obsessed – We're proud of our world-class customer lineup (we're not shy about it).
  • Keep it fun – We're social, we keep things simple, and we know how to have a good time.
  • Creative culture – We've got a great sense of humour and we make cool videos on topics like MITT and this (check them out).

At Solace, we are committed to a fair, inclusive, and transparent recruitment process.

To help identify candidates whose qualifications best align with the role, we use artificial intelligence (AI) tools during the initial stage of resume screening. These tools compare submitted resumes to the job description, focusing on education, experience, and skills.

Importantly, all decisions beyond this initial screening—including interviews and final hiring—are made by our human recruitment team. AI is never used to make final hiring decisions.

Let's Talk

Not sure you meet every requirement? That's okay — we're more interested in your potential and passion. If this role excites you, we'd love to hear from you.

Need accommodations during the hiring process? Just let us know — we're here to support you.

Thanks to everyone who applies While we wish we could connect with every candidate, only those selected to move forward will be contacted.

At Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life. We strive to create an enriching and safe workplace where you can be who you are. If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us

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