customer service service representative

2 weeks ago

Markham ON LPY, Canada Cheryl Moulton Insurance Agency Full time


Benefits:
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance


Customer Service Representative

Location: Markham, ON

About Us: Join our dynamic and bustling insurance office in Markham We pride ourselves on providing exceptional service to our clients and creating a positive, energetic work environment. Our team is dedicated, supportive, and always ready to go the extra mile.

Position Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients, handling inquiries, processing claims, and providing outstanding service.

Key Responsibilities:

Respond to customer inquiries via phone, email, and in-person
Process insurance claims and policy changes
Provide information about our products and services
Resolve customer issues in a timely and efficient manner
Maintain accurate records of customer interactions
Collaborate with team members to ensure a seamless customer experience
Qualifications:

Excellent communication skills in English; proficiency in Mandarin and Cantonese is a strong asset
Previous customer service experience, preferably in the insurance industry
Strong problem-solving skills and attention to detail
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Friendly, approachable, and professional demeanor
Must obtain or possess an OTL (Other Than Life) insurance license
What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and development
A supportive and inclusive work environment
Convenient location in the heart of Markham
If you are passionate about customer service and looking for a rewarding career in a vibrant office, we would love to hear from you

How to Apply: Please send your resume and cover letter to with the subject line "Customer Service Representative Application."

Compensación: $60, $70,000.00 per year

We're Hiring

If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.



These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents' employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.

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