HR Service Partner

Catholic Social Services is currently seeking for a full-time, Human Resources Service Partner in Red Deer to join our team

Make a Meaningful Impact – One Person at a Time

Are you a people-first HR professional who thrives on collaboration, strategy, and problem-solving? Do you believe HR is more than policies—it's about shaping culture and supporting meaningful work? If so, we invite you to join our team as an HR Service Partner.

In this pivotal role, you'll act as a trusted advisor and strategic partner across all facets of Human Resources, including employee relations, recruitment, disability management, performance, and compensation. You'll work side by side with leaders to build strong teams, guide best practices, and bring our agency's mission and values to life.

What You'll Be Doing

As a key member of our People & Culture team, you'll:

Understand client group operations and workforce needs to support planning and decision-making. Advise employees and supervisors on HR policies, employee relations, recruitment, onboarding, and compensation. Coach leaders on performance management, employee engagement, and progressive discipline. Conduct investigations for employee complaints and respectful workplace incidents. Analyze HR trends and recommend improvements. Assist the HR Manager with HR metrics and reports. Contribute to HR projects, including policy updates and process improvements. Support change management and policy implementation. Participate in interviews and hiring decisions for supervisory roles. Attend service meetings to provide HR updates and guidance. Visit programs to support HR processes and staff engagement. Draft employee communications (e.g., performance, discipline, employment changes). Assist with compensation analysis. Ensure compliance with employment laws and other employment legislation. Complete mandatory and role-specific training. Stay current on HR trends, legislation, and best practices. 

What You Bring to the Table

Bachelor's degree or diploma in Human Resources or related field. Minimum 5 years in an HR Generalist role. CPHR designation is an asset. Equivalent combinations of education and experience may be considered. 

Who You Are

Strong knowledge of HR practices and employment law. Skilled in HRIS, applicant tracking systems, and Microsoft Office. Excellent communication, coaching, and problem-solving skills. Ability to manage multiple priorities and work independently. High level of professionalism, confidentiality, and integrity. Experience supporting change initiatives and program implementation. 

Why Join Us?

We offer more than just a job—we offer a chance to be part of something bigger. You'll join a compassionate team, contribute to meaningful change, and have the support to grow personally and professionally.

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.
 

With more than 60 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

Our values are at the core of everything we do

Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.

Catholic Social Services is currently seeking for a full-time, Human Resources Service Partner in Red Deer to join our team

Make a Meaningful Impact – One Person at a Time

Are you a people-first HR professional who thrives on collaboration, strategy, and problem-solving? Do you believe HR is more than policies—it's about shaping culture and supporting meaningful work? If so, we invite you to join our team as an HR Service Partner.

In this pivotal role, you'll act as a trusted advisor and strategic partner across all facets of Human Resources, including employee relations, recruitment, disability management, performance, and compensation. You'll work side by side with leaders to build strong teams, guide best practices, and bring our agency's mission and values to life.

What You'll Be Doing

As a key member of our People & Culture team, you'll:

Understand client group operations and workforce needs to support planning and decision-making. Advise employees and supervisors on HR policies, employee relations, recruitment, onboarding, and compensation. Coach leaders on performance management, employee engagement, and progressive discipline. Conduct investigations for employee complaints and respectful workplace incidents. Analyze HR trends and recommend improvements. Assist the HR Manager with HR metrics and reports. Contribute to HR projects, including policy updates and process improvements. Support change management and policy implementation. Participate in interviews and hiring decisions for supervisory roles. Attend service meetings to provide HR updates and guidance. Visit programs to support HR processes and staff engagement. Draft employee communications (e.g., performance, discipline, employment changes). Assist with compensation analysis. Ensure compliance with employment laws and other employment legislation. Complete mandatory and role-specific training. Stay current on HR trends, legislation, and best practices. 

What You Bring to the Table

Bachelor's degree or diploma in Human Resources or related field. Minimum 5 years in an HR Generalist role. CPHR designation is an asset. Equivalent combinations of education and experience may be considered. 

Who You Are

Strong knowledge of HR practices and employment law. Skilled in HRIS, applicant tracking systems, and Microsoft Office. Excellent communication, coaching, and problem-solving skills. Ability to manage multiple priorities and work independently. High level of professionalism, confidentiality, and integrity. Experience supporting change initiatives and program implementation. 

Why Join Us?

We offer more than just a job—we offer a chance to be part of something bigger. You'll join a compassionate team, contribute to meaningful change, and have the support to grow personally and professionally.

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.
 

With more than 60 years of service delivery, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with more than 1900 staff, and hundreds of volunteers delivering 130+ programs throughout Central Alberta and Edmonton.

Our values are at the core of everything we do

Humility: We acknowledge with gratitude our human abilities and limitations. We demonstrate humility by doing the best that we can with the resources that we have.Compassion: We respond to people in need with love. We demonstrate our compassion by caring for people without judgment and without condition.Respect: We demonstrate our respect by being personally present, open and attentive to those we care for and by honouring their dignity and freedom.

We thank all applicants. Only candidates selected for an interview will be contacted.

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.

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