Desk Adjuster

1 week ago

Canada Crawford & Company Full time

We are currently recruiting for a Desk Adjuster Level 3 to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate investigates, evaluates, negotiates, and settles casualty claims by telephone, correspondence and when required through mediation (virtual or in person) and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters, experts and legal council on a task.

  • Investigation, collection, and analysis of claims information
  • Accurate recording, reporting and presentation of files
  • Evaluates coverage, liability and quantum

  • Maintenance of accurate billing, and time and expense records

  • Minimum 6 years of technical experience handling casualty claims

  • Post Secondary education in an insurance related field will be considered an asset
  • Experience is multiline claims, complex claim handling, legal proceedings and litigation management
  • CIP designation or working towards CIP designation is required
  • Independent Adjuster Licensed with ability to maintain a full adjusting license in your home province. Multiple provincial licenses is preferred.
  • Strong computer and reporting skills including Office 365 and Windows 10
  • A team player with outstanding customer service skills
  • Excellent verbal and written communication skills
  • Strong analytical and mathematical ability
  • Able to manage multiple priorities
  • Strong PC skills including application based skills
  • Complete continuing education courses as required by Crawford and Company, province, or professional trade association
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Why Crawford?

Because a claim is more than a number — it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

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